It's been a rough haul of late for both Sony and their customers, who have experienced an indefinite outage of their online service, Playstation Network. That means no online gaming, no purchasing from the store and, of course, all of your sensitive information now at the mercy of nefarious hackers. Wait, rewind that. Say what?
Yes, the problem has been fully fleshed out thanks to a very belated announcement on the matter from the folks at Sony's US Playstation blog. Here's the meat of the situation, taken from Sony's letter to customers:
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained.
Our immediate advice, which echoes Sony's own, would be to change any passwords you have for other services that may be the same one you use for Playstation Network and/or Qriocity. Sony hopes to have (some of) their services back up and running "within a week."