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Post Reply Site Support/Help (Ask minor questions here)
7405 cr points
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16 / F / Wherever 東方神起 (TV...
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Posted 5/3/12
I'm not able to chat in the Live Show again!?
31474 cr points
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24 / M
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Posted 5/3/12
Is there a reason why 90% of the anime I've been watching on here for the past month just became unavailable in my region overnight? (My region is AMERICA)
I read my account and it still says I'm an anime member, so what's up?
51295 cr points
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52 / M / U.S.A.
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Posted 5/4/12

wildmang03 wrote:

Is there a reason why 90% of the anime I've been watching on here for the past month just became unavailable in my region overnight? (My region is AMERICA)
I read my account and it still says I'm an anime member, so what's up?

That is usually due to a region detection error. Signing out and signing in again will often resolve it.

31474 cr points
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24 / M
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Posted 5/4/12

TheAncientOne wrote:


wildmang03 wrote:

Is there a reason why 90% of the anime I've been watching on here for the past month just became unavailable in my region overnight? (My region is AMERICA)
I read my account and it still says I'm an anime member, so what's up?

That is usually due to a region detection error. Signing out and signing in again will often resolve it.



Awesome! It worked. Thanks for the info.
13555 cr points
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F / Colorado
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Posted 5/7/12
Hi,

How do I go about deleting my poll? I had a poll in the wrong location and was reported. I look under the poll forum and did not see it. So I recreated it. Now I see that the one I had created first was moved into this section.

So how do I deleted the last one I created? I don't see a deleted feature.

I want to keep this one: http://www.crunchyroll.com/forumtopic-760603/guys-splurge-on-100-high-tech-bra-like-underwear?pg=1#39944653

I want this one deletd: http://www.crunchyroll.com/forumtopic-760755/guys-splurge-on-100-high-tech-bra-like-underwear

Thanks.
MG
Customer Support Manager
Bjaker 
20722 cr points
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32 / M / San Francisco
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Posted 5/7/12


This should be all taken care of thanks to AHTL!
2007 cr points
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M / Germany
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Posted 5/9/12
Hi there,

I've been trying to get a free trial for your anime membership, but every time i log into paypal it just tells me "We currently can not process your request. Return to Crunchyroll, Inc., and select a different option.".
This error happened every time i tried this (3 times so far) and I just ordered something via paypal a couple hours ago, so I think there's nothing wrong with my paypal account.
I haven't found anything in the forums or the FAQ relating to this topic, so I'd appreciate every hint you could give me.
Thanks in advance.
Customer Support Manager
Bjaker 
20722 cr points
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32 / M / San Francisco
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Posted 5/9/12


Just shot you a PM.
7405 cr points
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16 / F / Wherever 東方神起 (TV...
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Posted 5/10/12, edited 5/10/12
Hello, i still cant chat in Live Show Chat Sadly D:

edit - it's working now
1038 cr points
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F / Texas
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Posted 5/12/12
Can you upload a picture using your iPad!?
And if so how?
31232 cr points
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37 / F
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Posted 5/13/12
I bought a second roku this week
am I allowed to link my account to two roku at once?

I also have an Ipad2 and Iphone on the same account
I dont want to cause any problems with service or anything
mapokl 
23241 cr points
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24 / M / Poland
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Posted 5/14/12, edited 5/16/12
I don't like to use a credit card. Can't buy Premium by Paypal since it's recurring (so Credit Card is needed). Before i used to buy CR Bucks with mobile phone. As for now the lowest purchase is for 5500 CR (Year worth) and i don't really like buying premium that way (it time consuming). So the way is out.

I found out that it's possible to buy non-recuring premium with paypal by buying gift, sending it to your mail and redeem it. But i want to be sure that i actually can redeem by myself gift bought by me.

Secondly is it so f**king hard to simply add option for non-recurring premium with Paypal? I don't see a reason for it other than counting that people forgot to cancel their membership when they stop watching. It's so difficult to add a box with "I want non-recuring membership"?

Personally i won't buy recurring membership even without credit card problems. There is a lot region restrictions and i don't have guaranty that any shows will be available in next season. And surely i don't want to buy "blank" membership because i forgot to cancel it in time.

Question:
1. Can i redeem gift premium in the same account that bought said gift? Or i need second account for buying? Just checked with guest passes, and i can't reedem them...

2. Why Crunchy can't have a option for non-recuring premium with paypal. It's even written "Don't have a credit card? Use your Paypal account! ". It's misinformation since buying it with paypal require a credit card (It's because of recurring payment. Credit card is not needed only for one-time payment.) .
100 cr points
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24 / M / Sandwich, IL, USA
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Posted 5/17/12
getting kind of irritated....can't remove my dumb avatar from crunchy land from my profile...how do i fix?
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Bjaker 
20722 cr points
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32 / M / San Francisco
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Posted 5/17/12


Unfortunately at this time you are unable to post pictures using an iOS device.
I'll pass this along as a suggestion to design.
Customer Support Manager
Bjaker 
20722 cr points
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32 / M / San Francisco
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Posted 5/17/12


You can indeed link 2 Roku to the same account and it's not an issue to use your iPhone and iPad on it as well.
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