First  Prev  1079  1080  1081  1082  1083  1084  1085  1086  1087  1088  1089  1090  1091  Next  Last
Site Support/Help (Ask minor questions here)
sann8 
13022 cr points
Send Message: Send PM GB Post
21 / F
Offline
Posted 10/28/12
My results were:
Ping: 4 ms
Download Speed: 36.27 mbps
Upload speed: 48.25 mbps
Otter Modder
31647 cr points
Send Message: Send PM GB Post
21 / M / Florida
Online
Posted 10/28/12

sann8 wrote:

My results were:
Ping: 4 ms
Download Speed: 36.27 mbps
Upload speed: 48.25 mbps

Okay well, if your computer can handle it, you should be watching in 1080p because your internet sure can. What browser and OS are you using?
sann8 
13022 cr points
Send Message: Send PM GB Post
21 / F
Offline
Posted 10/28/12
Right now I'm on safari but I also have chrome which hasn't done any better with the videos than safari. My computer is OS X version 10.8.2. 1080p seemed to work worse for me which is why i started trying to watch it in sd. I just don't know why the videos are being so slow because just a few days ago I was watching My Little Monster with no problem at all.
Otter Modder
31647 cr points
Send Message: Send PM GB Post
21 / M / Florida
Online
Posted 10/28/12

sann8 wrote:

Right now I'm on safari but I also have chrome which hasn't done any better with the videos than safari. My computer is OS X version 10.8.2. 1080p seemed to work worse for me which is why i started trying to watch it in sd. I just don't know why the videos are being so slow because just a few days ago I was watching My Little Monster with no problem at all.

Hmm, well you certainly have the bandwidth for HD streaming so I do no think that is the issue, but I have very little experience with OS X so I doubt I will be able to help you much. I am sure someone else who can help more with this will answer before too long. Sorry I couldn't do more to help.
sann8 
13022 cr points
Send Message: Send PM GB Post
21 / F
Offline
Posted 10/28/12
It's okay, thanks for your help anyway!
sann8 
13022 cr points
Send Message: Send PM GB Post
21 / F
Offline
Posted 10/29/12
I posted yesterday and went back and forth with someone who tried to help me but we ended up not being able to solve my problem so I'm just posting again so that all the information we came up with is in one post:


I recently signed up as a premium user but for some reason all of the videos I try to watch will not load properly. It will take forever to start up and then, when it does start, it needs to buffer every 5 seconds and sometimes freezes completely.

My speedtest results were:
Ping: 4 ms
Download Speed: 36.27 mbps
Upload speed: 48.25 mbps

I am on a Mac OS X and I use both chrome and safari. I just can't figure out what the problem is and would really appreciate some help!
15098 cr points
Send Message: Send PM GB Post
15 / F / Auckland, New Zea...
Offline
Posted 10/29/12

beardfist wrote:


Alectify wrote:

If I were to become a premium member of Crunchyroll, is Crunchyroll also available in New Zealand? I'm mainly referring to the anime subscription. Hope that made sense, haha. Just want to make sure.

Well, if you can view videos as a free user you can do the same as a premium user. By becoming premium, you will be able to watch in higher quality when available, and will view on the premium release schedule which is often a week ahead of the free release. You will not see any ads either. One thing that will not usually change is the amount of shows. I think I remember a couple of shows that are less limited for premium users but those are few and far in between. Becoming a premium user will not remove the region licensing restrictions, which is what I think you were asking about. I hope that helped clear it up a little.


Thank you so much! That answers my question. :)

Also, I do have another inquiry - I apologize for all the questions, but I'm signing up for the premium anime membership. Does Crunchyroll take money out of your bank once a month, or each day? My mother is concerned so I just want to make sure. Thank you!
Otter Modder
31647 cr points
Send Message: Send PM GB Post
21 / M / Florida
Online
Posted 10/29/12

Alectify wrote:

Thank you so much! That answers my question. :)

Also, I do have another inquiry - I apologize for all the questions, but I'm signing up for the premium anime membership. Does Crunchyroll take money out of your bank once a month, or each day? My mother is concerned so I just want to make sure. Thank you! :)

Ask all the questions you want. There are 3 different periods you can choose from.
  1. Monthly at $6.95 a month
  2. Quarterly at $19.95 per 3 months or $6.65 a month
  3. Yearly at $59.95 per year or ~ $5 a month
So whatever period that you sign up for, that is how often it will charge you.
15098 cr points
Send Message: Send PM GB Post
15 / F / Auckland, New Zea...
Offline
Posted 10/29/12
Ask all the questions you want. There are 3 different periods you can choose from.
  1. Monthly at $6.95 a month
  2. Quarterly at $19.95 per 3 months or $6.65 a month
  3. Yearly at $59.95 per year or ~ $5 a month
So whatever period that you sign up for, that is how often it will charge you.


Thank you. Your help is greatly appreciated.

Posted 10/29/12
Excuse me, but how will I upload a avatar without cropping it? o:
Otter Modder
31647 cr points
Send Message: Send PM GB Post
21 / M / Florida
Online
Posted 10/29/12

ReddyTanny wrote:

Excuse me, but how will I upload a avatar without cropping it? o:

The largest your avatar can be is 200 x 200 px, any larger and it will need to be cropped.
Posted 10/29/12

beardfist wrote:


ReddyTanny wrote:

Excuse me, but how will I upload a avatar without cropping it? o:

The largest your avatar can be is 200 x 200 px, any larger and it will need to be cropped.


So.... I can't upload a 200 x 400 avatar like in groups? O:
Vegetable Support Manager
Bjaker 
37429 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Offline
Posted 10/30/12


That is correct..

Users had found a way to abuse the ability to upload the larger image size to change their own avatars.

There is now a 200 x 200 pixel limit across the board for both Groups and Users.
39041 cr points
Send Message: Send PM GB Post
32 / M / Hollywood, Ca
Offline
Posted 10/31/12
having problem with free 30 day membership it wont let me input cv of credit card no space is provided for it please help. Thanks in advance
Vegetable Support Manager
Bjaker 
37429 cr points
Send Message: Send PM GB Post
34 / M / San Francisco
Offline
Posted 10/31/12


Go here and delete your CC Info:

https://www.crunchyroll.com/acct/?action=billing_info

After that you should be able to complete the sign up without problem.
First  Prev  1079  1080  1081  1082  1083  1084  1085  1086  1087  1088  1089  1090  1091  Next  Last
You must be logged in to post.