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Site Support/Help (Ask minor questions here)
Posted 11/23/12
Why I cannot change avatar to long one? I see others do it...
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Posted 11/23/12 , edited 11/23/12
How long does it take for the $50 all-access membership deal to kick in? It still says I'm an anime member only and wont let me watch any drama episodes. I've been on a trial membership and that might have something to do with it I'm guessing? Would like to use full access please.
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Posted 11/23/12

kuroukage wrote:

How long does it take for the $50 all-access membership deal to kick in? It still says I'm an anime member only and wont let me watch any drama episodes. I've been on a trial membership and that might have something to do with it I'm guessing? Would like to use full access please. :)



Your answer is on The Daily Deal page with that offer:

If you are currently an Anime or Drama Member and want to activate your All-Access Membership subscription right now, you will need to first upgrade your current membership to All-Access from the Upgrade Plan page and then purchase this Black Friday offer after your upgrade is complete. Otherwise, you will have to wait for your current membership to expire and then you will receive 12 months of the purchased All-Access Membership (it is done this way to ensure no remaining membership time on your account is lost).

So the all access part will kick in once your trial anime membership ends.
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Posted 11/23/12 , edited 11/23/12
Can I buy the Black Friday Daily Deal membership as a gift for someone else? If so, how do I do that?


ETA: Just saw this same question come up and get answered in the Daily Deal comments. Essentially, no.
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Posted 11/23/12
Heh. I just spent $59.95 on the anime-only year membership; wish I'd read this thread first.
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Posted 11/23/12
so...

I just bought the Black Friday membership special, but then it pushed the 90 free membership i won back to activate after this new membership ends...

anyway i can get that free membership to activate before the new membership (will I still keep my paid membership features during the free membership, like guest passes and stuff?) ? and can I have recurring membership canceled? cuz right now its gonna charge me in Jan. 2014, but all my memberships don't expire till April 2014
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Posted 11/23/12

arimareiji wrote:

Heh. I just spent $59.95 on the anime-only year membership; wish I'd read this thread first.


Feel free to email support. I will do a refund and make sure you get the deal!
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Posted 11/23/12 , edited 11/23/12

vigilante024 wrote:

so...

I just bought the Black Friday membership special, but then it pushed the 90 free membership i won back to activate after this new membership ends...

anyway i can get that free membership to activate before the new membership (will I still keep my paid membership features during the free membership, like guest passes and stuff?) ? and can I have recurring membership canceled? cuz right now its gonna charge me in Jan. 2014, but all my memberships don't expire till April 2014


Yes, you will be able to get guess passes and everything else that comes with a premium membership.

Also, I just turned off recurring payments for you as well. Please let me know if you need further assistance and Happy Thanksgiving!
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Posted 11/23/12
what about canada? can u send me a link to the list? <3
Otter Modder
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Posted 11/23/12
If you are talking about a list of all anime available in Canada, then this is what you are looking for. It is the same link for everyone as it only shows shows that are available in your detected region.
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Posted 11/23/12 , edited 11/23/12

The_Cat_In_The_Hat wrote:

Why I cannot change avatar to long one? I see others do it...


You used to be able to have your avatar be any rectangular shape you wanted, until a few months ago. I still have mine from then, but if I upload a new one, it will be made square-shaped (there's a thread on that topic already).
Posted 11/24/12


Is ok, I find out how
See? Have long avatar again
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Posted 11/25/12
The site has several contries options, I wanted to know that if I for example pay in reais (Brasil), I will be able to watch the USA animes (I prefer) or only the animes avaliable to Brasil?
Sorry, I don't really know how to explain this well.
Otter Modder
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Posted 11/25/12
You will still only be able to watch the shows available in your region. Those options just change what language the content is displayed in.
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Posted 11/25/12
Guys, Uhm, since it's been a while I last visited this site and I know there are many new changes. I used to see the guestbook one-to-one convo between me and my friends but I can't see them now. Any ideas?
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