Site Support/Help (Ask minor questions here)

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Post Reply Site Support/Help (Ask minor questions here)

beardfist 17562 cr points Send Message: 20 / M / Florida Online	Permalink Reply Quote Posted 11/25/12 Spoiler Alert! Click to show or hide douglas_05 wrote: Guys, Uhm, since it's been a while I last visited this site and I know there are many new changes. I used to see the guestbook one-to-one convo between me and my friends but I can't see them now. Any ideas? I have heard that this feature was phased out. Is there a reason that normal messaging would not suffice?
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douglas_05 9088 cr points Send Message: M Offline	Permalink Reply Quote Posted 11/25/12 beardfist wrote: Spoiler Alert! Click to show or hide douglas_05 wrote: Guys, Uhm, since it's been a while I last visited this site and I know there are many new changes. I used to see the guestbook one-to-one convo between me and my friends but I can't see them now. Any ideas? I have heard that this feature was phased out. Is there a reason that normal messaging would not suffice? Well it would be really hard to check back which reply I left off last time. It's really bad to search for it in their profile guestbook and etc. However, I still managed to see that one to one convo in other users after I looked up in google. Comparatively to the normal guestbook, it has an extra code at the end of the link so that the convo would appear.
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beardfist 17562 cr points Send Message: 20 / M / Florida Online	Permalink Reply Quote Posted 11/25/12 Spoiler Alert! Click to show or hide douglas_05 wrote: Well it would be really hard to check back which reply I left off last time. It's really bad to search for it in their profile guestbook and etc. However, I still managed to see that one to one convo in other users after I looked up in google. Comparatively to the normal guestbook, it has an extra code at the end of the link so that the convo would appear. When I said messaging, I meant private messaging. It keeps a full list of any messages sent and received, so keeping track of a conversation is easy.
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	Permalink Reply Quote Posted 11/26/12 I'd like to report a minor 'problem', I hope this is the appropriate thread. This problem only seems to effect Internet Explorer (shock). When I am replying to a forum and I click an emote to add it to my post, it will freeze up the page for between 15 seconds to a minute! If I wait out the freeze it has so far always produced the emote code. However, it appears at the end of anything else I've typed, not at the cursor position. I am using IE9 with no addons, and the native dev-tool was complaining about line 44 in /jquery.caret-range-1.0.js. I guess IE has trouble finding the caret with this JS..
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Customer Support Manager Bjaker 20670 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 11/27/12 Spoiler Alert! Click to show or hide Custard7A wrote: I'd like to report a minor 'problem', I hope this is the appropriate thread. This problem only seems to effect Internet Explorer (shock). When I am replying to a forum and I click an emote to add it to my post, it will freeze up the page for between 15 seconds to a minute! If I wait out the freeze it has so far always produced the emote code. However, it appears at the end of anything else I've typed, not at the cursor position. I am using IE9 with no addons, and the native dev-tool was complaining about line 44 in /jquery.caret-range-1.0.js. I guess IE has trouble finding the caret with this JS.. Opened a ticket for the engineers to look into this.
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-Chris311- 39438 cr points Send Message: 25 / M / San Antonio Online	Permalink Reply Quote Posted 11/27/12 lumitidieri wrote: The site has several contries options, I wanted to know that if I for example pay in reais (Brasil), I will be able to watch the USA animes (I prefer) or only the animes avaliable to Brasil? Sorry, I don't really know how to explain this well. What anime shows are available is based on your IP address which tells CR what country you are located it. If you are in the USA, you will get to see the "USA" anime list. If you are in Brasil/Brazil you will only see the anime shows that are licensed for viewing in Brasil/Brazil.
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MasterMochi 7945 cr points Send Message: 21 / M / Texas, USA Offline	Permalink Reply Quote Posted 11/27/12 I seem to be having problems with being able to watch shows now. All 17 shows on my queue, which were all available for me just a few hours ago, now say "Sorry, due to licensing limitations, videos are unavailable in your region." Unless there was just now some huge update in availability that happened to affect every single show on my queue (as well as many others), I'm thinking this is probably a technical problem. For example, a few shows which have suddenly became unavailable include: Bleach, Blue Exorcist, Eureka Seven, My Ordinary Life, and Sword Art Online. And I'm located in the USA, of course.
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TheAncientOne 51183 cr points Send Message: 52 / M / U.S.A. Offline	Permalink Reply Quote Posted 11/27/12 MasterMochi wrote: I seem to be having problems with being able to watch shows now. All 17 shows on my queue, which were all available for me just a few hours ago, now say "Sorry, due to licensing limitations, videos are unavailable in your region." Unless there was just now some huge update in availability that happened to affect every single show on my queue (as well as many others), I'm thinking this is probably a technical problem. For example, a few shows which have suddenly became unavailable include: Bleach, Blue Exorcist, Eureka Seven, My Ordinary Life, and Sword Art Online. And I'm located in the USA, of course. I'll wager you are no longer being recognized as being in the United States. You can check that by clicking on this link to the Contact Us page and scroll down to the grey text at the very bottom that displays "Detected Country". If it is incorrect, first try logging out and logging back in. If it still shows the wrong country you have two options: 1. Wait for CR to resolve the problem. 2. Turn your cable or DSL modem off long enough for your DHCP lease to expire and your ISP to assign a new one that will hopefully be recognized as being in the United States.
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ShaneK1990 19904 cr points Send Message: 22 / M / USA Offline	Permalink Reply Quote Posted 11/27/12 I've recently noticed "items" on some users profiles. How do you earn/gain "items" ?
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MasterMochi 7945 cr points Send Message: 21 / M / Texas, USA Offline	Permalink Reply Quote Posted 11/27/12 TheAncientOne wrote: MasterMochi wrote: I seem to be having problems with being able to watch shows now. All 17 shows on my queue, which were all available for me just a few hours ago, now say "Sorry, due to licensing limitations, videos are unavailable in your region." Unless there was just now some huge update in availability that happened to affect every single show on my queue (as well as many others), I'm thinking this is probably a technical problem. For example, a few shows which have suddenly became unavailable include: Bleach, Blue Exorcist, Eureka Seven, My Ordinary Life, and Sword Art Online. And I'm located in the USA, of course. I'll wager you are no longer being recognized as being in the United States. You can check that by clicking on this link to the Contact Us page and scroll down to the grey text at the very bottom that displays "Detected Country". If it is incorrect, first try logging out and logging back in. If it still shows the wrong country you have two options: 1. Wait for CR to resolve the problem. 2. Turn your cable or DSL modem off long enough for your DHCP lease to expire and your ISP to assign a new one that will hopefully be recognized as being in the United States. Yep, that page said "Indonesia" at first, and now it says "ZZ (unknown country)" since I've logged out and back in. It's probably the fault of my modem, since I know it does other weird stuff already. Thanks for the help, I'm sure everything will be normal again after my location is detected correctly.
	Report to Moderator Eating biscuits is such hard work.
Customer Support Manager Bjaker 20670 cr points Send Message: 32 / M / San Francisco Offline	Permalink Reply Quote Posted 11/28/12 Spoiler Alert! Click to show or hide MasterMochi wrote: TheAncientOne wrote: MasterMochi wrote: I seem to be having problems with being able to watch shows now. All 17 shows on my queue, which were all available for me just a few hours ago, now say "Sorry, due to licensing limitations, videos are unavailable in your region." Unless there was just now some huge update in availability that happened to affect every single show on my queue (as well as many others), I'm thinking this is probably a technical problem. For example, a few shows which have suddenly became unavailable include: Bleach, Blue Exorcist, Eureka Seven, My Ordinary Life, and Sword Art Online. And I'm located in the USA, of course. I'll wager you are no longer being recognized as being in the United States. You can check that by clicking on this link to the Contact Us page and scroll down to the grey text at the very bottom that displays "Detected Country". If it is incorrect, first try logging out and logging back in. If it still shows the wrong country you have two options: 1. Wait for CR to resolve the problem. 2. Turn your cable or DSL modem off long enough for your DHCP lease to expire and your ISP to assign a new one that will hopefully be recognized as being in the United States. Yep, that page said "Indonesia" at first, and now it says "ZZ (unknown country)" since I've logged out and back in. It's probably the fault of my modem, since I know it does other weird stuff already. Thanks for the help, I'm sure everything will be normal again after my location is detected correctly. What internet browser are you using?
	Report to Moderator Catching up. Please be patient.
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VersionVongola 11221 cr points Send Message: 19 / M / Japan - Okinawa Offline	Permalink Reply Quote Posted 11/28/12 Can anyone tell me why I can't pay for my subscription through telephone or SMS? I came back from holiday and I can't pay :( Help me please. Thank You!!!
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beardfist 17562 cr points Send Message: 20 / M / Florida Online	Permalink Reply Quote Posted 11/28/12 Spoiler Alert! Click to show or hide VersionVongola wrote: Can anyone tell me why I can't pay for my subscription through telephone or SMS? I came back from holiday and I can't pay :( Help me please. Thank You!!! There were some problems with the SMS payment system. They are currently trying to work out all of the bugs and in the mean time it was taken offline. There has not been any official word on when it will be back up, only that they do plan on bringing it back up when it is fixed so it is not gone for good.
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VersionVongola 11221 cr points Send Message: 19 / M / Japan - Okinawa Offline	Permalink Reply Quote Posted 11/28/12 beardfist wrote: Spoiler Alert! Click to show or hide VersionVongola wrote: Can anyone tell me why I can't pay for my subscription through telephone or SMS? I came back from holiday and I can't pay :( Help me please. Thank You!!! There were some problems with the SMS payment system. They are currently trying to work out all of the bugs and in the mean time it was taken offline. There has not been any official word on when it will be back up, only that they do plan on bringing it back up when it is fixed so it is not gone for good. Ok thanks
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McFoxington 25046 cr points Send Message: 24 / M / Burlington, Vermont Offline	Permalink Reply Quote Posted 11/30/12 Hello there! So just a few things. Btooom!! Doesnt show any episodes on my device and medoka box only shows season one. I am using a droid bionic and the app from the google market. Been like this for a while.
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