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Site Support/Help (Ask minor questions here)
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M / Eroge Store
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Posted 1/8/13
Thanks but it was solved by crunchyroll staff !!
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Bjaker 
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34 / M / San Francisco
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Posted 1/8/13


Interesting!

Also... I am Crunchyroll staff...
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M / Eroge Store
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Posted 1/8/13
I know
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44 / M / las vegas
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Posted 1/8/13
the pet girl of sakurasou anime says there's vids up but none are showing
Otter Modder
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Posted 1/8/13
If you are watching it on a device, make sure to enable mature content.
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Posted 1/9/13
Um.
It won't let me upload a profile picture.
mtom8 
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Posted 1/9/13
Hi! For some reason I haven't gotten my guest pass and it has reset to "You will receive your next Guest Pass in 29 days."
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Posted 1/9/13
What does it say when you try to upload it, and what size picture are your trying to upload?
Sometimes there is a few hours of delay between the countdown and actually getting your pass. Wait like 5 hours and if it is still not there then send support a message about it.
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Posted 1/9/13

beardfist wrote:

What does it say when you try to upload it, and what size picture are your trying to upload?
Sometimes there is a few hours of delay between the countdown and actually getting your pass. Wait like 5 hours and if it is still not there then send support a message about it.


It doesn't say anything, I'll select the picture and it'll just go to the loading thing and stay there.
Its a picture that should be appropriate sizing.
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21 / M / Florida
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Posted 1/9/13
Can you take a look at your console when you are trying to upload the picture and tell me if it throws any errors. To open the console, it is F12 (Chrome&IE) Ctrl+Shift+K (firefox). It'll look something like this:

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Posted 1/9/13

beardfist wrote:

Can you take a look at your console when you are trying to upload the picture and tell me if it throws any errors. To open the console, it is F12 (Chrome&IE) Ctrl+Shift+K (firefox). It'll look something like this:



POST http://www.crunchyroll.com/ajax/?req=RpcApiUser_PreviewAvatar 413 (Request Entity Too Large)
It says that, but I've used pictures of this size before and it worked just fine.
Even with the new cropping system.
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Posted 1/9/13
Wait nvm.
I adjusted the size and its working now.
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Posted 1/9/13
Is the episode counter in the watch list (not the queue) no longer automatically done for you after you watch an episode?
Just wondering, I mean I just change the number of eps I watched myself now since it stopped working
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Posted 1/10/13

Rito2Ru wrote:

Is the episode counter in the watch list (not the queue) no longer automatically done for you after you watch an episode?
Just wondering, I mean I just change the number of eps I watched myself now since it stopped working


I wouldn't hold my breath on this getting fixed. Crunchyroll has been trying to phase out the watch list for what seems like almost a year now.
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21 / M / With Lucina
Online
Posted 1/11/13
Can we go back to when you made it so people can't comment on a video until the video is actually up?
I'd go even further and ask if you can make it so people can't rate an episode until it is up, its just weird to see an episode with 10+ votes at 4 and half stars when the video isn't up yet lol



-Chris311- wrote:


Rito2Ru wrote:

Is the episode counter in the watch list (not the queue) no longer automatically done for you after you watch an episode?
Just wondering, I mean I just change the number of eps I watched myself now since it stopped working


I wouldn't hold my breath on this getting fixed. Crunchyroll has been trying to phase out the watch list for what seems like almost a year now.


sad face, I liked it (probably one of the few lol)
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