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Site Support/Help (Ask minor questions here)
26664 cr points
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F / With My Beloved H...
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Posted 2/19/13
Again... Unable to post gbs or in forums.
18592 cr points
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16 / M / Canada
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Posted 2/19/13
Hey, I think my profile view got glitched. So I reset it. Told my friend to look at my profile, I didn't get any profile views. Is there another server error?
Otter Modder
31495 cr points
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21 / M / Florida
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Posted 2/19/13
It isn't just you. I haven't seen it update for a few days, maybe up to a week.

18592 cr points
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16 / M / Canada
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Posted 2/19/13

beardfist wrote:

It isn't just you. I haven't seen it update for a few days, maybe up to a week.



Nuuu.....Dam that reset button!! Ahh Oh well, doesn't matter that much to me. Thanks! ^.^
55802 cr points
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M / 真選組
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Posted 2/20/13


It seems we're havin a comeback of problems with regards to posting GBs. Its been fixed days ago, but once again, for a couple of days now, same thing is recurring. Further, I've also noticed that group invites confirmations is also disabled. Please have this fixed. Thanks.
39990 cr points
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24 / F / killing zombies
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Posted 2/20/13
oh thanks ^^
Queen of Support
starry 
41587 cr points
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Posted 2/20/13

Are you using Internet Explorer? Can you switch to a different browser and let me know if that works?
55802 cr points
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M / 真選組
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Posted 2/21/13

starry wrote:



Are you using Internet Explorer? Can you switch to a different browser and let me know if that works?


Installed a different browser and its workin perfectly now. -nods- Thanks kindly for the help.
24 cr points
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38 / M
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Posted 2/22/13
Minor issues. I have two Roku
1. CR hasn't played properly with consistency on ROKu (either) since 2/11.
2. CR Customer support ignores my emails
3. Both of my roku can play amazon, hulu, crackle just fine and I'm running a 19mbps download connection speed.
4. I go to play a stream and it says something like "please wait a moment while your video loads" then all I get is a blank picture that lasts forever.
5. I have emailed CR almost every day since 2/11 and still no resolution
6. I have run your V1 cmd script and it inidicated there were no issues.
7. Does CR honestly think I'm going to purchase primium if they can't even stream any videos properly. One of my ROku hasn't been able to stream a video, mind you ANY VIDEO from CR in 3 days.

This is entirely maddening. I'm about to swear off CR forever and since its wasted so much of my time and give so much frustration...if it comes to that maybe I'll turn them in for false advertising to the BBB, FCC, state attorney, ROKU and every other customer rights group I can find.

Get your STUFF TOGETHER
Moon Princess Moderator
269157 cr points
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25 / F / Heaven
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Posted 2/22/13


I have the same problem with IE. It's best just to switch towards a different browser such as FireFox or Chrome.

Not sure why that is happening and if it will be fixed.
Moon Princess Moderator
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25 / F / Heaven
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Posted 2/22/13


It'll be best to post your problem here on this thread:
Roku
http://www.crunchyroll.com/forumtopic-682693/roku-via-wd

Also, i'll make sure to ask Cr Support to reply back to you asap!

I hope you get your problem fixed!
Otter Modder
31495 cr points
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21 / M / Florida
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Posted 2/22/13
I am a bit too lazy and have too large of a dislike of IE to figure out what the problem code is, but I do know that it is just something that isn't IE 7 compliant. If you change the document mode to IE 8 or newer it works fine.

24 cr points
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38 / M
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Posted 2/22/13

Serenity_07 wrote:



It'll be best to post your problem here on this thread:
Roku
http://www.crunchyroll.com/forumtopic-682693/roku-via-wd

Also, i'll make sure to ask Cr Support to reply back to you asap!

I hope you get your problem fixed!


2hrs and no replys from customer support to my email. Also I've sent them speedtest and pingtest data last night when the problem was happening. NO REPLY! Agent was Baker McDonald.

4095 cr points
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19 / M / Newark, NJ
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Posted 2/22/13
Hey there! I just want to ask if there is still an option to get a 1 year membership anime plan?
I've been looking around the site but I had no luck finding it, I remember seeing a 1 year membership plan before.
Is it still up?
If so, can anyone link it to me.

Thank you

Otter Modder
31495 cr points
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21 / M / Florida
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Posted 2/22/13
Yes, it is still here. That is a direct link to choosing a payment method for it, but you can get there from the plan comparison page.
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