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Site Support/Help (Ask minor questions here)
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Bjaker 
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34 / M / San Francisco
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Posted 5/6/13
:

I would like to report a bug with the history feature. It can correctly detect which shows I am watching, but the time that I watch them seems to be a bit off. For instance, if I were to watch an episode right now and then check my history it will say that I viewed it '6 hours from now', as in I will watch it in the future. Pretty minor, I know, but a bug nonetheless. A picture if you want one:




Will have the engineers look into this!
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19 / F
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Posted 5/9/13
I would like to report a bug with the buddy count, it's really minor but it keeps bugging me xD
It says: "See all 34 Buddies" even though I only have 16 buddies
CR Community Manager
Bjaker 
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Posted 5/10/13


I've just run a stat fix on your account.
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19 / F
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Posted 5/10/13

Bjaker wrote:



I've just run a stat fix on your account.


Awesome, thanks a lot! =D
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F
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Posted 5/11/13
I can't seem to update my watchlist. Whenever I try to change the number of episodes watched, it just goes back to the number I previously had. I can't delete shows, either.
CR Community Manager
Bjaker 
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34 / M / San Francisco
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Posted 5/11/13


Watchlist is slowly being phased out of the design. This is why it no longer functions properly.
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F
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Posted 5/11/13
Thank you so much!
21005 cr points
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Posted 5/12/13
I mistakenly placed a pre-order for the K-ON! Movie DVD thinking it was the Blu-ray version and tried to cancel my order using the contact form, but all I received was an automated email telling me that "we are too busy at the time".
CR Community Manager
Bjaker 
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Posted 5/13/13


That is an automated email that says we will respond in up to 48 hours.
You also emailed us on a weekend.
I responded to your email today.
55231 cr points
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43 / M / Canada
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Posted 5/13/13
Lately I've noticed that if I go to watch a show that isn't on yet and get the countdown the show starts but it then halts a few minutes in and gives me a black video screen. I need to reload the page to fix it. While not a huge issue, this never happened before, it used to play the show properly from the countdown without issue.
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M / 七十七 / ミシガン
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Posted 5/13/13 , edited 5/13/13

hpulley wrote:

Lately I've noticed that if I go to watch a show that isn't on yet and get the countdown the show starts but it then halts a few minutes in and gives me a black video screen. I need to reload the page to fix it. While not a huge issue, this never happened before, it used to play the show properly from the countdown without issue.

There's an even funnier bug on top of that one. If u move the time on your PC ahead (like an hour or so), the countdown timer will count down super fast! I once had it count down super fast until it hit 0, but alas, the ep did not play like I was kinda hoping, LOL.
55231 cr points
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43 / M / Canada
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Posted 5/14/13

suikojay wrote:


hpulley wrote:

Lately I've noticed that if I go to watch a show that isn't on yet and get the countdown the show starts but it then halts a few minutes in and gives me a black video screen. I need to reload the page to fix it. While not a huge issue, this never happened before, it used to play the show properly from the countdown without issue.

There's an even funnier bug on top of that one. If u move the time on your PC ahead (like an hour or so), the countdown timer will count down super fast! I once had it count down super fast until it hit 0, but alas, the ep did not play like I was kinda hoping, LOL.


Your time machine almost worked, LOL!
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Posted 5/15/13
When i upload .GIF as profile pic i get these wierd problems with the .gif as shown to the left.
Otter Modder
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22 / M / Florida
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Posted 5/15/13
See this thread.
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25 / M / Texas
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Posted 5/16/13 , edited 5/16/13
Hello.

I joined Crunchyroll last week, and I was able to chat in the Live Stream with SailorBee and DarlingDaniChan for that week.

I was able to join the chat today, but when they entered the room, I suddenly got locked-out of chat. I could see the video, but the chat box and scrolling text didn't show-up for some reason.

When I signed-out however, I was able to see the chatbox and scrolling text again. I tried signing-in and out several times, but the chat box always disappeared whenever I was logged-in, and I didn't see any way to make it re-appear. (I didn't mess with the ABC button, the chatbox itself was just gone.)

This is very frustrating because I like being able to chat live while watching anime, and it feels like I'm losing out on the full experience by not being able to see what other people are saying (and contribute my on remarks to it).

What is causing this problem and how do I fix it? Thank you for your time.

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