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Site Support/Help (Ask minor questions here)
385 cr points
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18 / F / IN UR CLOSET LOL JP
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Posted 4/19/10
thanks for the link,its fixed
1016 cr points
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Posted 4/20/10

lannn wrote:

I signed up for the 2 week trial and now i just got an email from Paypal telling me i am on a 30 day payment Cycle of $11.95 USD!!! NOT HAPPY!!! sort this out please!!!

EDIT-
ahhh peas! I missed the blurb in the last PM message about cancelling before the free trail ends (which ive now done). Can I still get my money back please??


Can someone please answer me?! Being told that no, I can't have my money back is better then being ignored; it's just downright nasty.
6881 cr points
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21 / F / NY
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Posted 4/20/10
The pages of the site are stuck in a loop. idk what it is and i cant tell whether its CR or just my comp screwing up. I logged off and turned off and reset my comp but its still in the same loop. when i go to my profile it says i have notifications and a message in my inbox but when i go to either it reverts to a past version of the page and theres no new notifications or messages. One notification just keeps reapperaing even though i deleted it. Now its even happening when i go on a friends profile.

What do i do????
385 cr points
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18 / F / IN UR CLOSET LOL JP
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Posted 4/20/10
now my group pic won't change,i don't undertsand why
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85986 cr points
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27 / M / California
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Posted 4/20/10

lannn wrote:


lannn wrote:

I signed up for the 2 week trial and now i just got an email from Paypal telling me i am on a 30 day payment Cycle of $11.95 USD!!! NOT HAPPY!!! sort this out please!!!

EDIT-
ahhh peas! I missed the blurb in the last PM message about cancelling before the free trail ends (which ive now done). Can I still get my money back please??


Can someone please answer me?! Being told that no, I can't have my money back is better then being ignored; it's just downright nasty.


As is stated on our Help page, it's our policy to not refund partial subscriptions. So, what I have done for you is reactivate your membership and disable it from renewing so that you may enjoy the remaining time you paid for.
1016 cr points
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Posted 4/21/10
thanks for your help BasouKazum
61054 cr points
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29 / M / Vermont, United S...
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Posted 4/21/10 , edited 4/21/10
How do I watch recently released episodes for premium members on the iPhone app?
EDIT: Keeps telling me I have to wait a week and that it's only for premium members.
Engineer
85986 cr points
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27 / M / California
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Posted 4/21/10

pimpdrawer wrote:

How do I watch recently released episodes for premium members on the iPhone app?
EDIT: Keeps telling me I have to wait a week and that it's only for premium members.


iPhone app is currently in the Alpha/Beta stage so it doesn't provide all of the functions that will be there for our first stable release. So currently, we can't provide access to the latest videos since the app isn't secure enough yet.
54 cr points
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29
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Posted 4/22/10
hey ...does anyone know what do i do when the video all of a sudden stops.. n it doesn't start again..... ?? ... my internet is working fine and everything... so i dont get whats wrong ???
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28 / F
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Posted 4/22/10
hi there everyone,

just need your help in this, I am getting an error Flex Error #1001: Digest mismatch with RSL http://www.crunchyroll.com/common/static/flash/rsl/framework_3.2.0.3958.swf. Redeploy the matching RSL or relink your application with the matching library.

... everytime I tried to watch naruto epiodes or even any other videos here. Is there a way to get it fixed? if there is please let me know because I don't know what's flex error or mismatch RSL means.

I love to watch naruto episodes here because of good quality of the video and the audio. So it's really frustrating (for me as a fan) not to watch naruto episodes for a day.. just kidding (haha). But if anyone knows how to fix this I would appreciate it very much.


Thanks
61054 cr points
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29 / M / Vermont, United S...
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Posted 4/22/10

BasouKazuma wrote:


pimpdrawer wrote:

How do I watch recently released episodes for premium members on the iPhone app?
EDIT: Keeps telling me I have to wait a week and that it's only for premium members.


iPhone app is currently in the Alpha/Beta stage so it doesn't provide all of the functions that will be there for our first stable release. So currently, we can't provide access to the latest videos since the app isn't secure enough yet.


Thank you sir.
35 cr points
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28 / F
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Posted 4/23/10
maylin86 wrote:

I asked a member named Axlen about how a watchlist works, and this was their reply:


The watch list only keeps track of what you've watched. And it will only track what you watch if you add the show to your watch list in the first place.

I wish it would send an email or flag the watch list if there are new episodes. That seems like a good idea. You should suggest it.

I didn't know where to make the suggestion, so I thought to post it here as feedback from the both of us. =)

Also, I went to the watchlist page to add a show, but the watchlist search engine library said that no results were found. I was trying to add "Ichiban Ushiro no Daimaou" to my watchlist. I even went to a episode page to see if there was an "add to watchlist" button, but didn't see one. I'm new at this and want to thank you in advance for any help anyone can give on this problem of mine. =)

Thank You,
Maylin86

65169 cr points
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53 / M / Northeast Ohio, USA
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Posted 4/23/10

maylin86 wrote:
Also, I went to the watchlist page to add a show, but the watchlist search engine library said that no results were found. I was trying to add "Ichiban Ushiro no Daimaou" to my watchlist. I even went to a episode page to see if there was an "add to watchlist" button, but didn't see one. I'm new at this and want to thank you in advance for any help anyone can give on this problem of mine. =)


Go to the series page. If you are at an episode page, below the player is the series name and below the episodes close to that one ... click on the series name, it goes to the series page. If you look up a series in any of the lists (alphabetically, by season, etc.), they start out in the series page.

Add to watchlist is on the left hand side of the series page.

If you want email to say a new episode is up, then favorite the show, and edit the favorite settings to make sure "subscribe to updates" is checked.
65169 cr points
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53 / M / Northeast Ohio, USA
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Posted 4/23/10 , edited 4/24/10
Haruhi episodes are messed up. They announced that they were changing the order to broadcast order (similar to R1 DVD order), following the director's sequence rather than the original chronological sequence ...

... and the titles have been changed, but the actual streams remain unchanged, so now you select the first episode, which in broadcast order is the movie, the title says its the movie episode ... but its the "first day of school" episode that actually plays.
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85986 cr points
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27 / M / California
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Posted 4/24/10

agila61 wrote:

Haruhi episodes are messed up. They announced that they were changing the order to broadcast order (similar to R1 DVD order), following the director's sequence rather than the original chronological sequence ...

, and the titles have been changed, but the actual streams remain unchanged, so now you select the first episode, which in broadcast order is the movie, the title says its the movie episode ... but its the "first day of school" episode that actually plays.


Will look into it and have it fixed.
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