Post Reply CR Points and Achievements. Help.
50 cr points
Send Message: Send PM GB Post
18 / M / In a xenomorphs s...
Offline
Posted 9/18/17 , edited 9/19/17
Hello, I believe I purchased Crunchyroll Premium some time around April. That's about 5 months now. Meaning I should have 5,000 CR points. I believe this to be true because I read in a forum called What are CR points? are that Premium Members get 1,000 CR points monthly. Yet I only have 36. For about 3 months of that period I was watching Crunchyroll on a smart TV, then I moved on to an iPad. Only recently (for a month and a bit) have I begun watching Crunchyroll on a Mac Desktop Computer, I now have been receiving achievements for every time I finish an anime series. I currently have 2 Anime Convert achievements (yes I did look in 'All Achievements This Year', I only got my first achievement recently, I have 5 in total). But if they are awarded once you complete an anime series... I should have about 20.

If anyone knows why I am having these problems please reply with answers, maybe I'm missing something.
Thanks.
16175 cr points
Send Message: Send PM GB Post
Online
Posted 9/18/17 , edited 9/19/17
I'm not entirely certain, but I think all of those functions basically do not work anymore. I'm pretty sure they haven't worked consistently for quite some time, or require some vague but highly specific requirements to trigger. Possibly the cache that keeps track of how far you've watched any particular video is losing all or some of the episodes you watched. It may be cutting off the fact that you've watched the entire episode, but saving that you've cached 70% of it, which may be too little for the system to trigger.

Ultimately, nothing matters. The points don't matter. The achievements don't even work with the app, much less the personal computer systems. The entire accumulated fiddle-faddle of the entire system just doesn't work and becomes more and more not working all the time.
50 cr points
Send Message: Send PM GB Post
18 / M / In a xenomorphs s...
Offline
Posted 9/18/17 , edited 9/19/17
That does seem to make sense. Sometimes on the iPad I would watch an episode and the orange bar at the bottom of the thumbnail image, showing my progression, would be at halfway.

Thanks for the response.
90948 cr points
Send Message: Send PM GB Post
28 / M / Louisville, KY
Offline
Posted 9/18/17 , edited 9/19/17
CR Points don't matter anymore at all. You don't get 1,000 CR Points anymore for being a premium member.

Edit: As far as achievements go, that is a monthly thing.
50 cr points
Send Message: Send PM GB Post
18 / M / In a xenomorphs s...
Offline
Posted 9/18/17 , edited 9/19/17
Yes, the reply I read saying that was written ages ago.

Thanks for the response.
30020 cr points
Send Message: Send PM GB Post
52 / M / Inside the Anime...
Offline
Posted 9/18/17 , edited 9/19/17
Really? when did that stop?
120419 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 9/18/17 , edited 9/19/17

JesselfLal wrote:

Hello, I believe I purchased Crunchyroll Premium some time around April. That's about 5 months now. Meaning I should have 5,000 CR points. I believe this to be true because I read in a forum called What are CR points? are that Premium Members get 1,000 CR points monthly. Yet I only have 36. For about 3 months of that period I was watching Crunchyroll on a smart TV, then I moved on to an iPad. Only recently (for a month and a bit) have I begun watching Crunchyroll on a Mac Desktop Computer, I now have been receiving achievements for every time I finish an anime series. I currently have 2 Anime Convert achievements (yes I did look in 'All Achievements This Year', I only got my first achievement recently, I have 5 in total). But if they are awarded once you complete an anime series... I should have about 20.

If anyone knows why I am having these problems please reply with answers, maybe I'm missing something.
Thanks.


Some others have given partial answers, but here's a quick summary.

The 1000 points a month for Premium Members was discontinued quite a while ago.

Achievements for finishing a series only count when you watch on your computer -- not on other devices. (In addition, I believe you must watch all the episodes in a single month, but I'm not 100% sure about that)

BTW, I've moved this to the Site Support / Minor Questions forum in the "Help" section of the forums. If you have questions like this in the future please post there instead of in General Discussion.


Steelmonk wrote:

Really? when did that stop?


I don't recall exactly, but as of January 2016 it had already stopped. As I recall, there was a long period of time prior when it was glitchy and not everyone got their points every month, but I think they were trying to fix it. It was a little while later that it was clear they'd simply stopped it altogether, and it was confirmed by customer support staff (in a post that seems to no longer exist).

50 cr points
Send Message: Send PM GB Post
18 / M / In a xenomorphs s...
Offline
Posted 9/19/17 , edited 9/19/17
Thanks a lot
30020 cr points
Send Message: Send PM GB Post
52 / M / Inside the Anime...
Offline
Posted 9/19/17 , edited 9/20/17

lorreen wrote:


JesselfLal wrote:

Hello, I believe I purchased Crunchyroll Premium some time around April. That's about 5 months now. Meaning I should have 5,000 CR points. I believe this to be true because I read in a forum called What are CR points? are that Premium Members get 1,000 CR points monthly. Yet I only have 36. For about 3 months of that period I was watching Crunchyroll on a smart TV, then I moved on to an iPad. Only recently (for a month and a bit) have I begun watching Crunchyroll on a Mac Desktop Computer, I now have been receiving achievements for every time I finish an anime series. I currently have 2 Anime Convert achievements (yes I did look in 'All Achievements This Year', I only got my first achievement recently, I have 5 in total). But if they are awarded once you complete an anime series... I should have about 20.

If anyone knows why I am having these problems please reply with answers, maybe I'm missing something.
Thanks.


Some others have given partial answers, but here's a quick summary.

The 1000 points a month for Premium Members was discontinued quite a while ago.

Achievements for finishing a series only count when you watch on your computer -- not on other devices. (In addition, I believe you must watch all the episodes in a single month, but I'm not 100% sure about that)

BTW, I've moved this to the Site Support / Minor Questions forum in the "Help" section of the forums. If you have questions like this in the future please post there instead of in General Discussion.


Steelmonk wrote:

Really? when did that stop?


I don't recall exactly, but as of January 2016 it had already stopped. As I recall, there was a long period of time prior when it was glitchy and not everyone got their points every month, but I think they were trying to fix it. It was a little while later that it was clear they'd simply stopped it altogether, and it was confirmed by customer support staff (in a post that seems to no longer exist).



no more point accumulation? dang I was trying to catch up to The Ancient One, or Qualeshia...
120419 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 9/19/17 , edited 9/20/17

Steelmonk wrote:
no more point accumulation? dang I was trying to catch up to The Ancient One, or Qualeshia...


You can still accumulate points. You just gotta work for them.
30020 cr points
Send Message: Send PM GB Post
52 / M / Inside the Anime...
Offline
Posted 9/20/17 , edited 9/20/17
Naw I'm too old for that. I just want to work towards retirement
You must be logged in to post.