Post Reply Video lagging
1612 cr points
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24 / London, UK
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Posted 9/21/17 , edited 9/21/17
Has anyone else experienced video lagging?
When i'm watching the video slows right down and then suddenly speeds up and then a few minutes later it does it again. It didn't do this for the two weeks free trial i had but now that i'm paying for Crunchyroll i've started having these problems.
I've emailed Crunchyroll and done all of the things they've suggested but i was wondering if anyone had any tips or have had this problem too?
32 cr points
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37 / M / Argentina
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Posted 9/21/17 , edited 9/21/17
Same here, since yesterday night, the videos doesn't even load now. It's the poor CR infrastructure. You have to wait few days until the ppl finishes watching the simulcast episodes, until then it will be laggy.
12583 cr points
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27 / M / Canada
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Posted 9/21/17 , edited 9/21/17

katie_lou wrote:

Has anyone else experienced video lagging?
When i'm watching the video slows right down and then suddenly speeds up and then a few minutes later it does it again. It didn't do this for the two weeks free trial i had but now that i'm paying for Crunchyroll i've started having these problems.
I've emailed Crunchyroll and done all of the things they've suggested but i was wondering if anyone had any tips or have had this problem too?

Here's some video playback troubleshooting steps: http://www.crunchyroll.com/help/?topic=video. I recommend trying section 2, 3, and 4. If none of those steps help, gather all the information mentioned in section 6 of the document and submit it to Crunchyroll: /contact. The more information they have the easier it is for them to help you. If this is truly a problem on their end, then all you can do is wait.
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