Post Reply cant get premium with prepaid card
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14 / M
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Posted 10/3/17 , edited 10/4/17
HELP ME I NEED HELP FOR THE LOVE OF GOD
so i bought a 60 dollar prepaid credit card from the australian post office
and i tried to buy a year worth of crunchyroll premium
and ITS NOT ACCEPTING MY CARD IVE TRIED SO MANY TIMES AND I FILLED IN THE RIGHT DETAILS and ive tried so many times that its now saying "unauthorized request".

its a australian prepaid visa card with 60 dollars on it

and yes the credit card is legit after so many so many attempts i checked if the prepaid card was legit on amazon by loading the prepaid card on a account and it worked fine so the credit card is real and its a legit one

btw i dont have premium atm i just have the free trial
12583 cr points
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27 / M / Canada
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Posted 10/3/17 , edited 10/4/17

gabeweeb wrote:

HELP ME I NEED HELP FOR THE LOVE OF GOD
so i bought a 60 dollar prepaid credit card from the australian post office
and i tried to buy a year worth of crunchyroll premium
and ITS NOT ACCEPTING MY CARD IVE TRIED SO MANY TIMES AND I FILLED IN THE RIGHT DETAILS and ive tried so many times that its now saying "unauthorized request".

its a australian prepaid visa card with 60 dollars on it

and yes the credit card is legit after so many so many attempts i checked if the prepaid card was legit on amazon by loading the prepaid card on a account and it worked fine so the credit card is real and its a legit one

btw i dont have premium atm i just have the free trial

I'd try contacting Crunchyroll support directly if you haven't yet: /contact
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58 / M / U.S.A. (mid-south)
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Posted 10/4/17 , edited 10/4/17

gabeweeb wrote:

btw i dont have premium atm i just have the free trial

If you have the free trial, that means you already had to enter a payment method. (Unless you actually meant a guest pass). If you are trying to buy a 12 month sub while having an active premium subscription instead of changing the payment method, that is no doubt the root of the problem.

If available to you, a better approach (especially with a prepaid card), if it is available to you, would be to buy a 12 month gift membership from the store and redeem it yourself. You might have to cancel your trial to make certain it takes effect instead of whatever payment method you entered for your trial, however.

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