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Post Reply Have any Firefox users been having problems with fullscreen resolution after updating to Flash Player 27?
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Posted 10/10/17 , edited 10/11/17
This started happening after updating to flash player 27 on Firefox with video acceleration disabled. Looks like the player is entering full-screen but the video is getting cut off and only displaying in one quarter of the screen. The only thing that worked for me to resolve this issue was to go download and reinstall Flash Player 26 from adobe's archived versions. Has anyone else encountered this problem and is there a known fix other than reverting to an older version of Flash??
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Posted 10/10/17 , edited 10/11/17
i have the same issue. unsure if related to the flash player upgrade or not.
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Posted 10/10/17 , edited 10/11/17
I was having this problem in Firefox, but when i tried Chrome it worked just fine.
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Posted 10/10/17 , edited 10/11/17
Same problem happening here.
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Posted 10/10/17 , edited 10/11/17
Uninstalling flash player 27 and downgrading to 26 worked perfectly for me. I forgot i had adobe on auto update originally and didn't notice it update itself so i was really scratching my head about why full screen stopped working. Thanks for posting the solution!
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Posted 10/11/17 , edited 10/11/17
Same problem here using Firefox. Tried Microsoft Edge and full screen works fine there.
So the solution is either to use another browser or to downgrade flash to 26?
Dushan 
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Posted 10/11/17 , edited 10/11/17
OMG yes I was just coming to say this. So its its the flash player that updated today? Thanks ill downgrade right away.

Edit: Worked perfectly downgraded to "(Released 09/12/2017) Flash Player 27.0.0.130 (405 MB)" and im working fine.
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Posted 10/11/17 , edited 10/12/17
I thought it was just me lol, Also if you pop the video out it will go away if you try to pause it.
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Posted 10/14/17 , edited 10/14/17
Sheet so I've banging my head on this for 24hrs and I just now find that I need to roll back flash, any instructions on how to do this?
exzain 
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Posted 10/14/17 , edited 12/2/17
ALRIGHTY GUYS!!!!

Here is what I found and somehow it worked.... first I read the patch notes for the latest release of flash;

https://forums.adobe.com/thread/2393645

What I found was this little tid bit;

Known Issues

EVENT.ACTIVATE not triggered on chrome when a tab is dragged in and out of the Chrome's window(FP-4198532)
Flash Player settings panel become unresponsive when hardware acceleration is turned off on Firefox
Flash Player 64 bit (flash.ocx) 27.0.0.130 quits unexpectedly (FP-4198598)

So while messing with things to try to get it to work I tried every combination of turn on hardware acceleration and turning off again, uninstalls and fresh installs but nothing seemed to be helping... until...

I had hardware acceleration off apparently when I revisited the following page;

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

Which is the global setting page and this is what got it to work for me,(unless CR did something to their page code on the sly)

1. I unchecked the two boxes from top to bottom to clear the cache.
2. I rechecked the boxes enabling the features
3. I right click the setting area and open the 'settings' menu
4. noticed that hardware acceleration was off, I enabled it.
5. opened a new tab with CR and played a show
6. before opening in full screen I double checked that hardware acceleration was turned on.
7. opened in full screen and everything was okay again.
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Posted 10/14/17 , edited 10/14/17

exzain wrote:

ALRIGHTY GUYS!!!!

Here is what I found and somehow it worked.... first I read the patch notes for the latest release of flash;

https://forums.adobe.com/thread/2393645

What I found was this little tid bit;

Known Issues

EVENT.ACTIVATE not triggered on chrome when a tab is dragged in and out of the Chrome's window(FP-4198532)
Flash Player settings panel become unresponsive when hardware acceleration is turned off on Firefox
Flash Player 64 bit (flash.ocx) 27.0.0.130 quits unexpectedly (FP-4198598)

So while messing with things to try to get it to work I tried every combination of turn on hardware acceleration and turning off again, uninstalls and fresh installs but nothing seemed to be helping... until...

I had hardware acceleration off apparently when I revisited the following page;

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

Which is the global setting page and this is what got it to work for me,(unless CR did something to their page code on the sly)

1. I unchecked the two boxes from top to bottom to clear the cache.
2. I rechecked the boxes enabling the features
3. I right click the setting area and open the 'settings' menu
4. noticed that hardware acceleration was off, I enabled it.
5. opened a new tab with CR and played a show
6. before opening in full screen I double checked that hardware acceleration was turned on.
7. opened in full screen and everything was okay again.


well, I just changed my flash player's configuration (without looking for any previous solution) and just turning on hardware acceleration works for me.
exzain 
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Posted 10/16/17 , edited 10/16/17
The weird thing is I know I had the option for hardware acceleration on for a few of my tests on Friday, and it was not until I went to the settings page, cleared the cache for the fourth or fifth time and then turning on the option is when full screen playback worked for me.

Although I'm glad the solution is to just make sure that hardware acceleration is turned back on.
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Posted 10/22/17 , edited 10/22/17
Hardware acceleration is already enabled for me, so that fix doesn't work for me :(
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Posted 10/22/17 , edited 10/22/17

DushanWorked perfectly downgraded to "(Released 09/12/2017) Flash Player 27.0.0.130 (405 MB)" and im working fine.

Brilliant! It was a stupidly large download, but it worked:
https://fpdownload.macromedia.com/pub/flashplayer/installers/archive/fp_27.0.0.130_archive.zip
I installed the (non-debug) file "flashplayer27_0r0_130_win.exe", but first I had to uninstall Flash so it would let me install the older version.
Dushan 
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Posted 10/22/17 , edited 10/22/17

Moldiver wrote:


DushanWorked perfectly downgraded to "(Released 09/12/2017) Flash Player 27.0.0.130 (405 MB)" and im working fine.

Brilliant! It was a stupidly large download, but it worked:
https://fpdownload.macromedia.com/pub/flashplayer/installers/archive/fp_27.0.0.130_archive.zip
I installed the (non-debug) file "flashplayer27_0r0_130_win.exe", but first I had to uninstall Flash so it would let me install the older version.


Just to add, this was the fix I did the day after the new Flash was released. Since then, I was able to get the newest Flash to work in firefox by just updating Firefox, from 'Help -> about Firefox -> update to newest version in there'. There was another thread for this around somewhere seeing as many people were having problems.

Glad you got it working though!.
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