Post Reply Okay, so why can't I upgrade?
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24 / F
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Posted 10/16/17 , edited 10/16/17
Okay, so what the hell Crunchyroll? I'm trying to update my account to a Premium Membership, but every time I try it keeps making me go through the Free Trial, which I have ALREADY used.

I used the free trial, but I cancelled the membership when it was done because at the time I didn't have the expenses to keep it. Now that I want to upgrade and actually PAY for my Premium Membership it keeps saying my payment method is ineligible for a free trial because I have already used it.

Like, NO duh. Why can't I just upgrade without having to go through the Free Trial process?
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Posted 10/16/17 , edited 10/16/17
Try one of these links.

"Plain" premium:
/premium_pick_plan?membership=premium

or if you want Plus:
/premium_pick_plan?membership=premiumplus

If those still don't work, contact support directly: /contact
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Posted 10/16/17 , edited 10/16/17
Thanks!! I appreciate it!
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