Post Reply Can't sign up for free trial?
3 cr points
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Posted 10/19/17
I've been trying over and over to try and sign up for the free trial. After I put my Payment Method in it multiple times it kept giving me an error saying "Payment Method Already Used." but this is a brand new card that I picked up 2 weeks ago. After that I took a good 15 minute wait just to see if it would go through. So I tried again and now its giving me another error which says "Unauthorized Request." This is really bugging me and I just want to watch some anime! Someone please help.
51879 cr points
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Posted 10/19/17 , edited 10/19/17
You can do one of two things:

Put in a direct support request: /contact
They will (most probably) fix it so that you can sign up for the trial, which will then default to monthly (exactly 30 days every time) payments if you don't cancel.

Or you can skip the free trial and go right to one of the optional payment plans, including 3 month (90 days) and 12 months (360 days, not 365) choices for

"Plain" premium:
/premium_pick_plan?membership=premium

or if you want Plus:
/premium_pick_plan?membership=premiumplus

Edit: Although, looking at your "unauthorized" error message, you may need to contact support either way...
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