Post Reply Passport Stamps already filled in--but I never watched these titles.
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Posted 10/21/17 , edited 10/22/17
So I noticed last night but, 7 out of the 8 stamps were filled in when I went to start, with Urahara being the only one that was blank(now filled in) but I never watched any of these titles previously, does it still work or what? Just want to be sure

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Posted 10/24/17 , edited 10/24/17

agirl3003 wrote:

So I noticed last night but, 7 out of the 8 stamps were filled in when I went to start, with Urahara being the only one that was blank(now filled in) but I never watched any of these titles previously, does it still work or what? Just want to be sure


I've edited your title to make it more clear what the issue actually is.

If you didn't watch those episodes then it seems that someone else is using your account to do so. Do you also see other things you haven't watched when you look at your history? http://www.crunchyroll.com/home/history

I suggest that you reset your password (not just on Crunchy, but anywhere you use the same username or email/password combo--set a unique password for each), and also remove any devices you don't recognize (or all of them if you aren't sure) here:
https://www.crunchyroll.com/acct/?action=devices

The password reset won't automatically log someone out if they are watching using their PC but eventually cookies would expire and they'd have to log back in and wouldn't be able to as long as they don't have the password.

You may also want to contact customer support (you can use the /contact form, but make sure it's got your right email address, in case of other fraudulent activity besides someone just quietly squatting on your account using it to watch stuff.

As to the effect on the Passport to Japan, I'd assume those stamps are yours to keep.

BTW, there's a bug with uploading images. In order to get the image to display you need to remove the "$' from the image ID.
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Posted 10/25/17 , edited 10/26/17
that is strange, I don't remember giving my password to anyone. Thanks for the heads up, I will go ahead and change it. All of my info is still correct, nothing seemed to have happened except someone else watching anime on my premium I suppose haha
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Posted 10/25/17 , edited 10/26/17
Also visit this page and deactivate anything that you don't recognize. If someone got in your account, they may have authorized devices to be used with it too: /acct/?action=devices
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Posted 10/25/17 , edited 10/26/17
just did ^^ thank you I probably wouldn't have caught that o.o
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