Post Reply Account Hacked
3 cr points
Send Message: Send PM GB Post
Offline
Posted 10/26/17 , edited 10/26/17
So I'm very shocked with the lack of security in place on this website. I thought it would be better then this considering we premium members pay. My account was hacked and email changed (I only realised this because it logged me out of everything).

I checked my email that the account was originally with and all it was, was an email to let me know my email had been changed no "click her to confirm this is what you want" kind of thing and no "if you didn't do this please click here" Quite shocking when this is standard on most websites now a days.

I have no viruses on my computer and only use it on my phone (which is rare) and xbox. I've had to cancel my paypal scheduled payment but quite frankly I want my money back for October as I haven't really been able to use it but mean while whoever hacked my account gets a free ride it's a joke really. You also have no section for "my account has been hacked". I love CR but if this isn't sorted I'll have to move to another anime streaming site.
54576 cr points
Send Message: Send PM GB Post
61 / M / Earth
Offline
Posted 10/26/17 , edited 10/26/17
You need to contact support here: /contact
You must be logged in to post.