Post Reply Way to be sketchy Crunchyroll!!
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Posted 12/5/17 , edited 12/5/17
So I went to start the free trial, and when I get to the checkout and enter in my card details Crunchyroll gives me an error message saying "You are not logged in", so I try again and it gives me an error message saying "You can only have 1 free trial per payment method". So this is basically a way to force people to pay for premium, and the "free trial" is just a lie.
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Posted 12/5/17 , edited 12/5/17
It's not... but these kinds of account glitches have to have a direct support request intervention to fix them: /contact

If you do go ahead and get that fixed, and get the trial, know that the premium benefits stop immediately if you cancel early. It does say that somewhere, but a lot of people don't see or read that when signing up. Also, if you decide to cancel, make sure to do it at least one day early, to avoid any date/timezone differences.
Der Zoodirektor
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Posted 12/5/17 , edited 12/5/17

FBISharpShooter wrote:

So I went to start the free trial, and when I get to the checkout and enter in my card details Crunchyroll gives me an error message saying "You are not logged in", so I try again and it gives me an error message saying "You can only have 1 free trial per payment method". So this is basically a way to force people to pay for premium, and the "free trial" is just a lie.


It should be working again now.
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