Post Reply Sign In Server Error
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Posted 12/12/17 , edited 12/12/17
I didn't see anyone else posting about this issue, so I'm sorry if it's already a topic. Every time I try to log in on my Apple TV I get a server error. I was just logged in fine, but logged out to see if that would fix an episode that wouldn't play for me. Now I keep getting the message "The application received an unexpected response from the server. Please try your action again" every time I try to select 'sign in'. Is anyone else having this issue or know how to fix it?
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Posted 12/15/17 , edited 12/15/17
I’m getting the same thing. Did you manage to fix it?
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Posted 12/15/17 , edited 12/15/17
Did you try this sequence? Not sure if it will help, but worth a shot:

  1. Uninstall and power boot
  2. Go to this page and deactivate your device: /acct/?action=devices
  3. Reinstall, start app, try again to go to settings


Also found this posted somewhere:

Press Menu and Down Arrow keys simultaneously for 6 seconds until the light flashes rapidly.
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