Post Reply Need help
10 cr points
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23 / M / Nj
Online
Posted 12/18/17 , edited 12/19/17
I signed up for 14 days free trials. However i wanted to choose the $6/monthly so i went to check it said not available for $6/month ok so i tried to upgrade to $11/monthly but it told me "i wasn't eligible to upgrade at this time".
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61 / M / Earth
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Posted 12/18/17 , edited 12/18/17
It appears you signed up for the (regular, not plus) free trial. You would have had to put in a payment method to do that. When the trial expires, they will start billing that method automatically at the 6.95 rate, you won't have to do anything unless you actually want something different. The trial is a trial subscription that you would have to cancel if you didn't want it.
10 cr points
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23 / M / Nj
Online
Posted 12/18/17 , edited 12/19/17
I did put a payment method but at first it told me unauthorized request so i contacted support they gave me a free trials gift however i tried putting in my card info but it wouldn't allow me it kept telling unauthorized request. So i tried upgrading to $11 monthly and thats where it told me i wasn't eligible to upgrade at this time.

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