Post Reply Free Trial took my credit card but didn't give me premium
tukson 
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Posted 12/25/17 , edited 12/26/17
I got an email about the new 30-day trial so I figured I give it a shot. I put in my card, but it didn't go through. I tried again and it said I couldn't use the card again because it was already used for a free trial. I check my account, and sure enough my card is attached to my profile, but I still show up as a free user and I still have ads.
tukson 
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Posted 12/25/17 , edited 12/26/17
Please don't tell me to contact support. I already have, and I'm looking for either someone with tips or a similar situation.
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Posted 12/26/17 , edited 12/26/17
I had the same issue. Needed to delete the credit card from my account, and then use my PayPal account as the payment method instead of just typing in my credit card number. My PayPal account is connected to the credit card account that wasn't being accepted on its own, so I don't really get why that method was successful, but hey...whatever works. Hope that helps!
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