Post Reply changing quality
rrw_au 
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Posted 12/30/17 , edited 12/31/17
on my ps4 often a show will switch to low quality.
before I get the usual bs answer, it's not my internet connection, it's not my settings.
really noticing it with hunter x hunter in particular, early episodes so not like it's a recently released simulcast.
Der Zoodirektor
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Posted 12/31/17 , edited 12/31/17

rrw_au wrote:

on my ps4 often a show will switch to low quality.
before I get the usual bs answer, it's not my internet connection, it's not my settings.
really noticing it with hunter x hunter in particular, early episodes so not like it's a recently released simulcast.


Your connection to the video servers is not stable enough to warrant playback at a higher resolution in that case. The video server you are getting may not be very close to you, and the distance significantly lowers the throughput between your line and the server.
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Posted 1/11/18 , edited 1/12/18

shinryou wrote:


rrw_au wrote:

on my ps4 often a show will switch to low quality.
before I get the usual bs answer, it's not my internet connection, it's not my settings.
really noticing it with hunter x hunter in particular, early episodes so not like it's a recently released simulcast.


Your connection to the video servers is not stable enough to warrant playback at a higher resolution in that case. The video server you are getting may not be very close to you, and the distance significantly lowers the throughput between your line and the server.


This happens to me I made a post about it quite a long time ago as well but the issue is if I am on PC and have it set to 1080p it will play no issue no buffering or anything but if I am on my ps4 I get the quality change, I also get the show goes back 1-2 seconds and replays the scene I've already watched etc... If it is fully on our end then would be nice to have a option to have 1080p selected instead of the adaptive streaming because if I can play at 1080p with no issues normally I don't see why it shouldn't be able to stay there.


http://www.crunchyroll.com/forumtopic-904083/issues-with-watching-on-android

Obviously my internet has been updated since then I am now 40down/10up
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Posted 1/11/18 , edited 1/12/18

micmatty wrote:

This happens to me I made a post about it quite a long time ago as well but the issue is if I am on PC and have it set to 1080p it will play no issue no buffering or anything but if I am on my ps4 I get the quality change, I also get the show goes back 1-2 seconds and replays the scene I've already watched etc... If it is fully on our end then would be nice to have a option to have 1080p selected instead of the adaptive streaming because if I can play at 1080p with no issues normally I don't see why it shouldn't be able to stay there.


http://www.crunchyroll.com/forumtopic-904083/issues-with-watching-on-android

Obviously my internet has been updated since then I am now 40down/10up


We're actually looking into fixing the resolution selection on Android, though I don't know when the fixes will be completed.
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