Post Reply Account Hacked?
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Posted 1/11/18 , edited 1/11/18
My premium crunchyroll account seems to have been hacked. I never login with email and have been using it on my phone only. I was trying to change the payment information through logging in via web but I cannot.
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Posted 1/11/18 , edited 1/11/18
https://help.crunchyroll.com/hc/en-us/articles/206437495-How-do-I-contact-Crunchyroll-Customer-Service-


If your question has anything to do with money, billing or a paid service please see the appropriate article on this KB and always include:

The amount charged
The date of the transaction
If you are being billed from a credit card:
Your full name as it appears on your credit card
The brand of your credit card (e.g. Visa)
The last 4 digits of your credit card number
The expiration date of your credit card
The billing zip code of your credit card
If you are being billed through PayPal:
The primary email of your PayPal account
You can contact us directly with the above info by clicking here . Requests with the correct info are resolved the quickest.
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