Post Reply I got premium on my Xbox One but don't remember making an account!
7 cr points
Send Message: Send PM GB Post
14 / M / Australia
Posted 1/18/18 , edited 1/19/18
I downloaded the app on my Xbox One and got a trial for premium. I don't remember making an account and whenever I try to log in on my laptop I can't. I want to cancel it so it doesn't renew but can't do that as I don't know how to login to my account! I made this account to post this so I could get help because I don't wanna get charged when the trial runs out!

Thanks in advance!
55236 cr points
Send Message: Send PM GB Post
62 / M / Earth
Posted 1/18/18 , edited 1/18/18
Try logging in here with the email address. or maybe the gamer tag, that is associated to your microsoft account as the user id.

If that fails, then put in a support request here: /contact
19 cr points
Send Message: Send PM GB Post
22 / M / Australia
Posted 5/2/18 , edited 5/2/18
Having this same deal, would love to hear if it got resolved.
You must be logged in to post.