Post Reply Videos will not play
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Posted 1/20/18 , edited 1/20/18
I can't get any videos to play on my desktop using Firefox. I just get a grey box with no messages or interactivity. Any ideas?

Edit: Upon refreshing the page I see a flash plugin message, how do I enable options for watching without using flash player?
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23 / M / St.jonh's NL Canada
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Posted 1/20/18
It's a problem on Crunchyroll's end.

it's happening to me as will and it's not the 1st time.
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22 / M / United States
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Posted 1/20/18
Its happening on chrome as well.
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61 / M / Earth
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Posted 1/20/18
If you are in the USA, and have windows 10, you could try the UWP app:

https://www.microsoft.com/en-us/store/p/crunchyroll/9wzdncrfj15t

Otherwise, if you have Chrome, you might try this player extension with some minimum functionality. It was written by one of the mods here, but it will prompt you for a login, if that worries you.

https://chrome.google.com/webstore/detail/cr-hls-player/aeajdeepnjjdekpbicjhfldagkjndjid?hl=en

Your other choices are try one of the /devices to watch on phone, tablet, or TV, or wait for the HTML5 player to be released, whenever that happens. (No one knows when)
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33 / M / Lost in this worl...
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Posted 1/20/18 , edited 1/20/18
It's happening on the app for me as well as the site.
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Posted 1/20/18

asharka wrote:

If you are in the USA, and have windows 10, you could try the UWP app:

https://www.microsoft.com/en-us/store/p/crunchyroll/9wzdncrfj15t

Otherwise, if you have Chrome, you might try this player extension with some minimum functionality. It was written by one of the mods here, but it will prompt you for a login, if that worries you.

https://chrome.google.com/webstore/detail/cr-hls-player/aeajdeepnjjdekpbicjhfldagkjndjid?hl=en

Your other choices are try one of the /devices to watch on phone, tablet, or TV, or wait for the HTML5 player to be released, whenever that happens. (No one knows when)


Wait, they don't officially support desktop users without flash? So if I want to watch Crunchyroll (officially) on my desktop I have to use a program that is vulnerable to exploits?
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24 / M / United States
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Posted 1/20/18
Chrome user here and videos play just fine for me; although I constantly clear my browsing cookies (I find it helps prevent streaming issues).
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61 / M / Earth
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Posted 1/20/18

agretlam wrote:
Wait, they don't officially support desktop users without flash? So if I want to watch Crunchyroll (officially) on my desktop I have to use a program that is vulnerable to exploits?


The official Win-10 app doesn't use Flash... Aside from that, the only official browser player is still Flash. They have had an HTLM5 player in beta, but it is still being worked on, and isn't available yet.
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Posted 1/20/18
Who has access to the beta?
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☆Land of sweets☆
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Posted 1/20/18
beta is only available for premium plus member iirc.
if you live in the US, you can watch CR through VRV.
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Posted 1/20/18

namealreadytaken wrote:

beta is only available for premium plus member iirc.
if you live in the US, you can watch CR through VRV.


I am not in the US.

It's not available to premium members?
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☆Land of sweets☆
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Posted 1/20/18
http://www.crunchyroll.com/forumtopic-993467/lack-of-html5-video-on-desktop
there's apparently a chrome extension to "convert" the videos to html 5, but it's not stable. it's not guaranteed to work reliably, if at all.
if the plug-in doesn't work, you might have to enable flash.
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Posted 1/20/18 , edited 1/20/18
I guess I'm out of luck then.

Thanks for the help, much appreciated!
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Posted 1/21/18
The plugin pretty much always works. The HTML5 beta is no longer available at the moment. I'm premium and previously I was able to use it in Safari and remove flash, it was great.

Now I use Safari with Flash again except it's constantly showing No Video Loaded messages, so then I have to load Chrome. (Which sucks far more battery life even with the HTML5 video extension.)
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