Post Reply Why is it that to cancel my free trial is neccessary to validate billing information ?
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Posted 1/20/18 , edited 1/21/18
Here is the thing that I do not understand. I want to cancel my free trial, but in the process there is this pop up that says I cannot cancel my free trial because the billing information in being validated. Why is that the billing information needs to be validated if is a free trial? That does not make sense at all.
It looks like the "free" trial is so free.
Finally, I just wanted to know if anyone had or is having the same problem.
Dragon
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Posted 1/21/18 , edited 1/21/18

jczas wrote:

Here is the thing that I do not understand. I want to cancel my free trial, but in the process there is this pop up that says I cannot cancel my free trial because the billing information in being validated. Why is that the billing information needs to be validated if is a free trial? That does not make sense at all.
It looks like the "free" trial is so free.
Finally, I just wanted to know if anyone had or is having the same problem.


I believe it's because it's a preventative measure. Basically, credit card thieves have a system where they can sell X card numbers for Y price, or some fewer number of verified cards for a much higher price.

Easy way to verify a credit card? Use an online purchase system, then immediately cancel the subscription/purchase before the item gets put on someone's credit card bill.

Owner of the card has no idea the purchase was attempted, and now the thief has proof that the card is good and they can sell it for a higher price.

Free trials requiring a credit card is kind of the standard, though, whether they have the validation-wait before allowing cancellation or not. Netflix, Amazon, everyone I can think of that has a free trial makes sure to get payment info up front.
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Posted 1/21/18 , edited 1/21/18
Thank you for responding. I understand your point. I am going to try cancelling the trial after few days. Anyways, thank you for responding
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