Post Reply I want to delete my credit card off of here and there is no option to
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Posted 1/21/18
I have been trying to delete my credit card from here and there is no option to do so, i dont want membership or anything was trying the free trial and im not the impressed the least bit, i want my card and payment info off of there asap and cant find customer service option and when i try to cancel subscription it wont let me keeps saying i cant delete my information says my billing information is being validated, i dont want it validated nor i do i want anything to with this site, please delete my information or i will have to pursue further action,
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Posted 1/21/18
click on profile> settings. scroll down on the left side you'll see Purchases & Credit click on payment methods. you can delete your credit card from there
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Posted 1/21/18 , edited 1/21/18
i have tried that multiple times only option that i ave there is add or change payment method
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Posted 1/21/18 , edited 1/21/18

PhilliBlunt wrote:

I have been trying to delete my credit card from here and there is no option to do so, i dont want membership or anything was trying the free trial and im not the impressed the least bit, i want my card and payment info off of there asap and cant find customer service option and when i try to cancel subscription it wont let me keeps saying i cant delete my information says my billing information is being validated, i dont want it validated nor i do i want anything to with this site, please delete my information or i will have to pursue further action,


It's standard on CR for it to take a day or so after you start the free trial for the billing verification to be complete. It doesn't mean they are billing you yet. After 24 hours you should be able to cancel the trial. For more information see the Help/FAQ article:

https://help.crunchyroll.com/hc/en-us/articles/204545309-CANCEL-my-membership-

Once the premium membership trial is canceled you can remove your credit card information.
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Posted 1/21/18
okay ill wait it out a little bit longer to see what happens, thank you
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