Post Reply Cannot update payment info
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Posted 1/21/18 , edited 1/21/18
At the moment I'm trying to update my payment method, but whenever I try to access it in my account setting I'm getting a : "Sorry, an error occurred " message.
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Posted 1/21/18 , edited 1/21/18
I get the same error message, seems like an issue on Crunchyrolls end.
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Posted 2/21/18 , edited 2/21/18
Are they gonna fix this? Or is this a workaround, cause I'm in the same boat
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Posted 2/21/18 , edited 2/21/18

Mtchamp wrote:

Are they gonna fix this? Or is this a workaround, cause I'm in the same boat


Put in a direct support request here: /contact
The forums are mainly for peer to peer assistance, and we can't help with account/billing issues.
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