Post Reply BUG: Can't Signup for Premium - ERROR
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Posted 1/27/18 , edited 1/27/18

I just signed up. I never dealt with your company before today. I wanted to get the Premium membership, but when I attempted to sign up for the free trial, I was denied with an error message stating that I may only have one free trial per payment method. I've never had a premium membership before, never even signed up before today, and now my credit card is showing a $1.00 charge from Crunchyroll for a Premium service I did not receive, cannot receive, and will likely never receive. I want my membership, but not if paying for it results in nothing. Support is no help. Need an official answer on why you took my money and gave me nothing in return.



FIXED! Thank you!
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Posted 1/27/18 , edited 1/28/18
may i ask how you fixed it? im getting the same problem, except mine hasnt been charged
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