Post Reply Can't use free trial
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23 / M
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Posted 1/31/18 , edited 1/31/18
Hi,

I just signed up and put in my credit card information to do the 14 day trial but it keeps saying something like "sorry only one trial per payment method." I haven't signed up for premium before and I even tried to use a different card and it said the same message. What should I do I really want to use premium!

Thank you
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61 / M / Earth
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Posted 1/31/18 , edited 1/31/18
If you want to try the trial before paying, then you should contact support to get that fixed: /contact


Or, if you just want to skip the trial and go right to payment, you could try going through one of these links. If these don't work, then use the contact link above.

"Plain" premium:
/premium_pick_plan?membership=premium

or if you want Plus:
/premium_pick_plan?membership=premiumplus
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☆Land of sweets☆
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Posted 1/31/18 , edited 1/31/18
just as a fyi, once the 14 days expire, you will be automatically charged a monthly subscription fee. if you don't want to get charged, you need to cancel at least 1 day before the trial expires (or 2 days earlier to be safe) due to delay in canceling premium membership.
if you want to have a paid subscription, simply follow instructions from above.
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