Post Reply Xbox one issue with territory
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Posted 2/2/18 , edited 2/2/18
Recently my Crunchyroll app decided to give me videos in French, it also won't let me watch gintama (probably because it thinks it's in Canada). Anyone have any idea how to change it back to English and US region?
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Posted 2/2/18 , edited 2/2/18
If the app itself doesn't have a setting for it you can change the default language here /acct/?action=video.
If the language you set is not available in your region I think it's going to default to the first language that is.

Changing the region is not as simple, it depends on what region your IP is detected in. The /contact form will display what region it detects you in, if that's wrong you can try clearing cookies/deleting the app data/logging out and back in for Crunchyroll to force your current session to expire and prompt a new geolocation.
If that still detects you in the wrong country your IP is flagged as belonging to that country, it sometimes happens when an ISP acquires a new block and the information hasn't been updated yet. I'm not exactly sure how one would proceed in that case other than waiting for the info to update.
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Posted 2/3/18 , edited 2/4/18
That fixed it, it somehow got changed to French. Thank you, I didn't even think to check that since everywhere else the subtitles were in English.
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