Post Reply Membership doesn't show up.
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Posted 2/5/18
Membership shows up on my PC but everytime I try to login on my cellphone, the account is stated a free one. I have done everything possible and im still waiting on CR support...

Any tips, ideas or anything to make it work on my device (pixel 2 XL)?

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61 / M / Earth
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Posted 2/5/18 , edited 2/5/18
Have you done all of these steps in this order?

go in to main phone (android) settings -> applications -> CR App -> "Clear data"
Go to this web page and deactivate your phone device record /acct/?action=devices
Delete and re-add the app on your phone
Start the app, go to settings in the app, and log in again with this same user id and/or email that you have associated with this (web) account /acct?action=emailpw
Der Zoodirektor
26537 cr points
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35 / M / Germany
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Posted 2/5/18

ansewa123 wrote:

Membership shows up on my PC but everytime I try to login on my cellphone, the account is stated a free one. I have done everything possible and im still waiting on CR support...

Any tips, ideas or anything to make it work on my device (pixel 2 XL)?



You are logged into a different account on your phone. Make sure to log into "ansewa123", not "ansewa".
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