Post Reply Cannot update payment method
1005 cr points
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Posted 2/5/18 , edited 2/5/18
Hello,

I recently had to get a new debit card and forgot to update it in crunchyroll. I just received an email that it needs to be updated and I won't have the premium features until I do. I've tried on a few different computers and web browsers. Also tried clearing caches/cookies/etc, but I keep getting the message "Sorry, an error occurred" when I try to access the payment methods.



Any suggestions?

Thanks!
51873 cr points
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61 / M / Earth
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Posted 2/5/18

Plutokiss wrote:



Any suggestions?


Put in a support request: /contact
1005 cr points
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Posted 2/5/18
Thank you for providing the contact link.
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