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Post Reply Crunchyroll crashing on PC
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Posted 27 days ago
I have the same issue:

Faulting application name: CR.WinApp.exe, version: 1.0.0.0, time stamp: 0x5a7b3bfd
Faulting module name: SharedLibrary.dll, version: 1.4.24201.0, time stamp: 0x574e6cd1
Exception code: 0x0003d250
Fault offset: 0x000000000041cf48
Faulting process id: 0x3808
Faulting application start time: 0x01d3c52ffce080a7
Faulting application path: C:\Program Files\WindowsApps\15EF7777.Crunchyroll_1.1.21.0_x64__mgdgtskya6f22\CR.WinApp.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.3_1.3.24201.0_x64__8wekyb3d8bbwe\SharedLibrary.dll
Report Id: f65c6e76-80d1-4f60-9217-a65e5c609ddd
Faulting package full name: 15EF7777.Crunchyroll_1.1.21.0_x64__mgdgtskya6f22
Faulting package-relative application ID: App

Im running Windows 10 1709 16299.309 on an Intel i7 4790K with a a nvidia gtx980 and nvidia driver 23.21.13.8859
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Posted 26 days ago
Same issue, please fix
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Posted 20 days ago
Having the same problem, any update on the issue?
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Posted 20 days ago
Event Viewer shows the same error for me.
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Posted 18 days ago
One more person having the same issue. I watch an episode and during the credits of the second episode the app crashes. Sure, it only takes 6 seconds to load the app up again and click on the video in "my queue," but it is still annoying.

Also the event viewer shows the same error as everyone else.
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Posted 17 days ago
Same crashes as all of you guys. Especially when autoplaying the next episode. Sometimes it even crashes when I click an episode just after the app launched. I prefer the app over the browser because of flash, but this is really unstable.
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Posted 15 days ago , edited 15 days ago
Same issue here.. it's been like this for a while now. The next episode starts and plays for a few seconds before the app freezes and crashes.
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Posted 9 days ago
Same issues for me.... *le sigh* please do something
vitron 
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Posted 5 days ago , edited 4 days ago
I'm also having this issue, the app just chokes 2 seconds into the next video and then *poof*, my friend even asked me if I'm sure I had it running in the first place :D

Is it a buffer issue? cache? I thought at first it was an encoding issue, but if that was the case then the app would be crashing every few minutes, so the fault clearly lies within the way the video is being played by the app when we click "Next" or it autoplays.

UPDATE 1:

Okay, the problem seems worse then I thought. The UI controls stop responding from time to time, specifically the "Mute" and the 'Fullscreen/Minimize' buttons. If I pause the video a few times per episode, the 'Fullscreen/Minimize' button stops working completely, and whats worse is that the default windows controls are totally hidden by this point, so can't even close it the proper manual way.

UPDATE 2:

Taking into account the UI problems as well as the fact that it only crashes when the video goes from one episode to the next (whether its manually or automatically via autoplay), I came to the conclusion that this crash could be happening from the age-old Crunchyroll App problem where when you go from one episode to the next, the App automatically exits full-screen mode (has always happened since I started using this App back in 2015).

Wasn't exactly right but noticed that sometimes it stopped crashing... until I did something else like moving the seek bar or pressing next again, then the App froze once again, crashing after 2/3 seconds.

Safe to assume that maybe the shell they are using for their application (.NET for C# apps, Electron/NW.js for JS apps, etc) was updated in one of the latest updates for the app, but probably wasn't tested correctly before being pushed to the users.

Anyone know a way to check the source for Store Apps? I tried accessing "C\Program Files\WindowsApps" but windows refuses to let me check that directory.
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Posted 2 days ago
I have the same issue where the next episode button crashes the app after attempting the load the next episode. Going back out to the cue and clicking in the next one seems to work fine.
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