Post Reply Can't Buy Premium
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Posted 3/4/18
So last night I was trying to watch the new DBS episode but I needed premium. The site was experiencing issues and I really wanted to watch the new episode so I went to VRV crunchyroll and used my free trial on there. I then noticed that it only worked for VRV and not for the crunchyroll site so I canceled my membership with VRV crunchyroll and wanted to sign up and pay for premium on the actual crunchyroll site. After putting my card information in I pressed sign up and it said that I had already used my card for a free trial before and wouldn't let me buy premium. So I tried finding a way to not try the free trial and just straight up buy premium but I couldn't find a way because every time I tried to buy premium it always included the free trial but since I can't get the free trial there's no way for me to buy premium with my card. I wanted to know if there is a way I can fix this or finally buy premium. Thank you for your time and help.
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Posted 3/4/18
If you still want the free trial, you'll need to contact support directly to get your account fixed: /contact

If you just want to start your subscription, one of these links should work. (If not, then use the contact one above)

"Plain" premium:
/premium_pick_plan?membership=premium

or if you want Plus:
/premium_pick_plan?membership=premiumplus
5 cr points
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Posted 3/4/18
Thanks for the help and links, I now have premium.
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