Post Reply Cannot Sign Up For Free Trial
8 cr points
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Posted 3/14/18 , edited 3/15/18
I decided after using the app for a few days to try out the premium free trial. I tried to sign up and it said I could only use a payment method once for a free trial... considering this is the first time I've used crunchyroll I was slightly confused and decided to try my other card. It gave the same message. At this point I figured it was a site issue but tried a third card which I nor no one else has ever used except for rare circumstances and it also gave the same message. Seems to be a known issue and the only way to get one is to make a forum post so I figured I would reach out.


~Thanks
59925 cr points
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32 / M / Dallas, TX
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Posted 3/14/18 , edited 3/15/18

ArchangelSariel wrote:

I decided after using the app for a few days to try out the premium free trial. I tried to sign up and it said I could only use a payment method once for a free trial... considering this is the first time I've used crunchyroll I was slightly confused and decided to try my other card. It gave the same message. At this point I figured it was a site issue but tried a third card which I nor no one else has ever used except for rare circumstances and it also gave the same message. Seems to be a known issue and the only way to get one is to make a forum post so I figured I would reach out.


If you'd like to skip the free trial, you can use this link for the plain Premium subscription: http://www.crunchyroll.com/premium_pick_plan?membership=premium.

If you still want to get the free trial, you'll need to /contact customer support directly, and they may be able to reset something on your account.
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