Post Reply Sorry, you are ineligible because you already had a free trial or are currently a Premium Member.
9 cr points
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Posted 3/24/18 , edited 3/24/18
Man, Crunchyroll really doesn't want my money, because I'm trying to resubscribe after having to change bank accounts, and I keep getting this error. Trying to watch a video proves I am not a Premium member, and clearly the free trial thing is completely irrelevant. What is going on?
Der Zoodirektor
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Posted 3/24/18 , edited 3/24/18

GrumpyMoogle wrote:

Man, Crunchyroll really doesn't want my money, because I'm trying to resubscribe after having to change bank accounts, and I keep getting this error. Trying to watch a video proves I am not a Premium member, and clearly the free trial thing is completely irrelevant. What is going on?


Try via /premium_pick_plan?membership=premium.
7 cr points
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Posted 3/27/18 , edited 3/27/18
I tried to create an account and it didn’t work but I still put in my card info but when I tried to sign in it wouldn’t let me. I created an actual account and now it won’t let me put my card on to it. Can you cancel my card so I can buy premium?
Der Zoodirektor
26614 cr points
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Posted 3/27/18 , edited 3/27/18

zbanette wrote:

I tried to create an account and it didn’t work but I still put in my card info but when I tried to sign in it wouldn’t let me. I created an actual account and now it won’t let me put my card on to it. Can you cancel my card so I can buy premium?


Try again now.
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Posted 3/27/18 , edited 3/28/18
It worked, thank you!!
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