Post Reply Crunchyroll skipped the free trial for me
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Posted 4/1/18 , edited 4/1/18
At first, when I was signing up for the free trial all I had to do was put my credit card info. But it had told me "sorry you can only have one free trial per payment method crunchyroll". So I took it to the forums and I was given this link, http://www.crunchyroll.com/premium_pick_plan?membership=premium to which I was given my premium... but they skipped my free trial instantly and I was charged on my bank account. I contacted support but no one has even bothered to respond.
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Posted 4/1/18 , edited 4/1/18
That link bypasses any trials as it buys a subscription straight away. Which is why it's posted for people who get that error message like you. The picture on the side saying free trial on all plans doesn't actually apply to it. Was never updated when the links changed.

The only way for any trial to be activated if you get the above message like you got or something similar would be by contacting support.
They might be able to see why the site thinks you have had a free trial.
Or failing that asking for 48 guest passes in the guest pass thread on the anime board.

Pretty sure the only staff that works on weekends and things such as Easter are account related eg when someone steals an account off someone else. So you may unfortunately have to wait until maybe Tuesday. Though shinryou the German admin may deal with your ticket sooner if you are lucky.
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