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Posted 4/1/18 , edited 4/1/18
"You cannot cancel your free trial while your billing information is being validated. Please try again at a later time."

was the MSG i revive when trying to delete my subscription

i would like to remove my account or remove subscription and i feel its unfair that i can't
Posted 4/1/18 , edited 4/1/18

coopertakaki wrote:

"You cannot cancel your free trial while your billing information is being validated. Please try again at a later time."

was the MSG i revive when trying to delete my subscription

i would like to remove my account or remove subscription and i feel its unfair that i can't


Here ya go

http://www.crunchyroll.com/nuke
If by remove account you mean delete then use that link
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Posted 4/1/18 , edited 4/1/18

coopertakaki wrote:

"You cannot cancel your free trial while your billing information is being validated. Please try again at a later time."

was the MSG i revive when trying to delete my subscription

i would like to remove my account or remove subscription and i feel its unfair that i can't


When did you actually start the free trial? Generally its up to 48 hours after the trail has started. CR does this due to the high amount of stolen card testers that use the site to see if the card works or not. After the 48 hours are up the link Velvet_Crowe posted will delete your account and info off the site.
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Posted 4/1/18 , edited 4/1/18

coopertakaki wrote:

"You cannot cancel your free trial while your billing information is being validated. Please try again at a later time."

was the MSG i revive when trying to delete my subscription

i would like to remove my account or remove subscription and i feel its unfair that i can't


That sounds like the message you get when you try to cancel very soon after starting a free trial. You need to wait about 24 hours, and then you should be able to (edit: I see that penguincat indicates it might take up to 48 -- they may have seen more recent messages indicating that; I'd always heard 24 hours and that's what is in the FAQ). Do note that canceling a free trial ends the premium membership immediately, so if you still want to use the free trial for a few days, you should wait to cancel.


Velvet_Crowe wrote:
Here ya go

http://www.crunchyroll.com/nuke
If by remove account you mean delete then use that link


That only works for non-premium accounts. If someone has a premium account (either by paying or using a trial or a guest code) they need to end the premium membership before they can remove the account completely using /nuke.
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