Post Reply support email with no answer
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Posted 4/16/18 , edited 4/16/18
Hello,

I sent an email to support on Thursday and I haven't got an answer yet. Could you please check it out?

Thank you
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Posted 4/16/18 , edited 4/16/18
You should have gotten an automated response acknowledgement email right away within minutes, but the followup one from a real person could take several days.

Did you check your spam folders? Some email providers have all Crunchyroll email flagged as spam... For example, I had to add [email protected] to my contact list to prevent it from automatically being removed...

If you didn't get one, you should probably check with your email provider to see if they are indeed filtering them.
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Posted 4/16/18 , edited 4/16/18
I received the automated response the same day saying it would take them at most a couple of days to answer. But that's it :S

BTW my provider is not filtering the emails
Der Zoodirektor
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Posted 4/16/18 , edited 4/16/18

pqangel wrote:

Hello,

I sent an email to support on Thursday and I haven't got an answer yet. Could you please check it out?

Thank you


I replied to your ticket.
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Posted 4/16/18 , edited 4/16/18
Thank you for your answer. I will be talking to you through email if thats ok.
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