Paypal
448 cr points
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M / Shanghai, China
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Posted 8/16/07
Hello, my Paypal account access has been "limited" meaning I cannot pay. I cannot use my credit card at all over the internet now (well to pay my CR fees) since Paypal has recorded my credit card number. I don't understand, I have spent hours on Paypal trying to figure out what's wrong but their help support system is pathetic.
This is what they tell me to do when I click on "How to unlimit your account":

Why is my account access limited?

Your account access has been limited for the following reason(s):


9 Jun. 2007: Access to your account has been limited because you have declined the new User Agreement. To restore full access to your account please accept the new User Agreement.

Okay, not only is it incredibly vague but the new User Agreement does not exist. I have literally searched as much as possible all over the Paypal website to find this "new" User Agreement and all I ever found was the User Agreement which had no option for me to accept! There was no button to click saying "I Accept" or anything like that! Okay... sorry, this is so frustrating you cannot imagine. Having my Paypal account suspended for 180 days without being able to get it fixed is not something I like.

It must have been a moment of stupidity me clicking "I Decline the User Agreement" or something but I did not do it intentionally (obviously). How do I solve this problem now?
Does anybody know where the "new User Agreement" is or have any advice regards to how I accept the User Agreement if my account is already limited? Has anybody else had this problem? Is there any other way to pay my Crunchy fees with my credit card over the internet?
5479 cr points
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28 / M / New Jersey
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Posted 8/16/07
try paying without paypal
3298 cr points
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30 / M
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Posted 8/16/07
make another paypal acct if u got another bank acct

dunno how u can mess up using paypal

u try going to help center and either email them or calling them ?
14663 cr points
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36 / M / California
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Posted 8/16/07
Paypal tech support:
1-888-221-1161 (Toll Free for Business/Premier)
1-888-204-4481 (Toll Free for Business/Premier)
1-402-935-7733 (Personal Accounts)
1-402-935-2057 (Personal Accounts)
Posted 6/3/08
Mmm , question aswered .
Reported ~
34529 cr points
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36 / F / Undisclosed Location
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Posted 6/3/08
Answered.

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