"stream window" is over?!
14037 cr points
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35 / F / here and there
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Posted 1/8/09
i payed $60 for a membership and was just told that the "stream window" was over for one of the videos i wanted to watch. i was then told that i could pay more to download it to my computer (which i don't want to do) if i want to watch it.

i'm actually really upset by this. granted, i could be an idiot, but i don't remember seeing ANYTHING about "stream windows". not cool at all.

is this something that is going to happen with every video or just certain ones? if i have a small window of oppourtunity that i can watch the videos then i might just need my money back. i have a life and a job and need to be able to watch things in my own time.

could someone please link me to the page that explains these "stream windows". i MUST have missed it before i gave my money.

...sorry if i sound angry, but i am.
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21326 cr points
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31 / M / CA
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Posted 1/8/09

miiso wrote:

i payed $60 for a membership and was just told that the "stream window" was over for one of the videos i wanted to watch. i was then told that i could pay more to download it to my computer (which i don't want to do) if i want to watch it.

i'm actually really upset by this. granted, i could be an idiot, but i don't remember seeing ANYTHING about "stream windows". not cool at all.

is this something that is going to happen with every video or just certain ones? if i have a small window of oppourtunity that i can watch the videos then i might just need my money back. i have a life and a job and need to be able to watch things in my own time.

could someone please link me to the page that explains these "stream windows". i MUST have missed it before i gave my money.

...sorry if i sound angry, but i am.


Are you referring to Strike Witches? I think that was a holdover from several months ago when CR was contractually obligated to only allow streaming for a limited amount of time. Thanks for bringing this up, I'll look into it.
29447 cr points
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28 / M
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Posted 1/8/09

chris wrote:


miiso wrote:

i payed $60 for a membership and was just told that the "stream window" was over for one of the videos i wanted to watch. i was then told that i could pay more to download it to my computer (which i don't want to do) if i want to watch it.

i'm actually really upset by this. granted, i could be an idiot, but i don't remember seeing ANYTHING about "stream windows". not cool at all.

is this something that is going to happen with every video or just certain ones? if i have a small window of oppourtunity that i can watch the videos then i might just need my money back. i have a life and a job and need to be able to watch things in my own time.

could someone please link me to the page that explains these "stream windows". i MUST have missed it before i gave my money.

...sorry if i sound angry, but i am.


Are you referring to Strike Witches? I think that was a holdover from several months ago when CR was contractually obligated to only allow streaming for a limited amount of time. Thanks for bringing this up, I'll look into it.

Thank you
Posted 1/9/09
Next time please use the Site Support thread

~locked
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