"stream window" is over?!
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34 / F / here and there
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Posted 1/8/09
i payed $60 for a membership and was just told that the "stream window" was over for one of the videos i wanted to watch. i was then told that i could pay more to download it to my computer (which i don't want to do) if i want to watch it.

i'm actually really upset by this. granted, i could be an idiot, but i don't remember seeing ANYTHING about "stream windows". not cool at all.

is this something that is going to happen with every video or just certain ones? if i have a small window of oppourtunity that i can watch the videos then i might just need my money back. i have a life and a job and need to be able to watch things in my own time.

could someone please link me to the page that explains these "stream windows". i MUST have missed it before i gave my money.

...sorry if i sound angry, but i am.
Media Moderator
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Posted 1/8/09

miiso wrote:

i payed $60 for a membership and was just told that the "stream window" was over for one of the videos i wanted to watch. i was then told that i could pay more to download it to my computer (which i don't want to do) if i want to watch it.

i'm actually really upset by this. granted, i could be an idiot, but i don't remember seeing ANYTHING about "stream windows". not cool at all.

is this something that is going to happen with every video or just certain ones? if i have a small window of oppourtunity that i can watch the videos then i might just need my money back. i have a life and a job and need to be able to watch things in my own time.

could someone please link me to the page that explains these "stream windows". i MUST have missed it before i gave my money.

...sorry if i sound angry, but i am.


Are you referring to Strike Witches? I think that was a holdover from several months ago when CR was contractually obligated to only allow streaming for a limited amount of time. Thanks for bringing this up, I'll look into it.
Kiki's Customer Support Service
Kiki 
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Posted 1/8/09 , edited 1/8/09
You have to be more specific. I have no idea what you're referring to when you say "stream windows" Are you talking about crunchyroll taking down videos and no more uploads? If so, all information is on this thread.

The Crunchyroll Revolution
http://www.crunchyroll.com/forumtopic-420985

Also for future reference if you need any help. Just post in this thread. It's real active and you'll probably get like 4 people trying to help you out. Good luck

The General Help Thread
http://www.crunchyroll.com/forumtopic-1291
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Posted 1/8/09

chris wrote:


miiso wrote:

i payed $60 for a membership and was just told that the "stream window" was over for one of the videos i wanted to watch. i was then told that i could pay more to download it to my computer (which i don't want to do) if i want to watch it.

i'm actually really upset by this. granted, i could be an idiot, but i don't remember seeing ANYTHING about "stream windows". not cool at all.

is this something that is going to happen with every video or just certain ones? if i have a small window of oppourtunity that i can watch the videos then i might just need my money back. i have a life and a job and need to be able to watch things in my own time.

could someone please link me to the page that explains these "stream windows". i MUST have missed it before i gave my money.

...sorry if i sound angry, but i am.


Are you referring to Strike Witches? I think that was a holdover from several months ago when CR was contractually obligated to only allow streaming for a limited amount of time. Thanks for bringing this up, I'll look into it.

Thank you
Posted 1/9/09
Next time please use the Site Support thread

~locked
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