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Simplifying the Solutions
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Posted 1/9/09 , edited 1/9/09
So we've seen the train wreck and the mangled victims on the first day or so of simulcasts. Problems abound.

Here's what I see as critical, and others, please chime in if you feel your $60/year is in vain.

#1: On 480p and 720p streams, for god sake, HAVE SMOOTHING AND DEBLOCKING ENABLED BY DEFAULT.

The reason is simple - those who had good connections looked at the sample provided for 720p and thought "THIS IS WORTH SUPPORTING!", and they paid hard-earned money on it......... then you disabled that in the player, and we all felt ripped off. In the name of whatever deity you believe in, PLEASE enable video smoothing and deblocking. We paid for quality, and it seems stupid to be forced to have to enable that feature by ourselves. Quality should just BE there. Let those on lesser machines tone THEIR settings down, much like Crysis and the latest 3D games.

#2: BUFFERING. If we can't achieve real-time streaming at 720p, then the least we expect is to be able to pause the video, let it load a while, and then watch a stream that's better than our cable box or satellite service (which, when all filters are enabled, it IS.) To have it constantly "on demand' only, paying customers have to suffer through "on-demand" bandwidth, which at this point, means that we get 5 minutes in and everything comes to a dead halt. Not acceptable.

#3: "Pervy Sage" needs to go. This is representative of all "excessively translated" subtitles on CrunchyRoll. There's a bit of fun (and education) in leaving certain Japanese phrases intact. Like "Ero-Sennin" (perverted sage). Series like Naruto and Gintama have elements that are unique to Japanese culture and just sound more authentic if you DON'T translate them to base English. They can be explained elsewhere, but to remove all Japanese elements, sometimes, just makes an anime less fun, and more stupid-sounding. This is fan's main complaint with dubbed anime. Instead of "Lord", "-Sama" would be just fine. It would pay for CR and the companies producing this stuff to pay attention to this. Cultural references in Gintama, especially, would be a plus.

#4: BANDWIDTH. Obviously, the number of slots available to Naruto fans especially, was TOTALLY underestimated. It's no wonder Torrents tried to fill in the gaps. CR servers melted under a superiority of "Well, it SHOULD be able to handle that many people at once........."

#5: Again with the subs, and player... I've noticed while watching some Gintama episodes (131 about) that the English Subs don't even load by default. They have to be manually selected... what a pain! Little things like this need to be worked out, because they generally don't happen with CR's main competition (free, totally illegal fansubs).

Please keep in mind, I am saying all this as a paying customer, totally wishing CR well in all this, and totally wishing my $60 goes to something worthwhile this 2009. I realize that there will be birth pains, delivery, inoculations, and teaching this child to go potty......... but basics need to be handled pretty quickly, because the natives are restless.

I've seen the PM from Shinji, and I hope this is proof that this will all be dealt with soon.
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Posted 1/9/09
I can't answer all your concerns, but I'll do my best.


homerpez wrote:

#1: On 480p and 720p streams, for god sake, HAVE SMOOTHING AND DEBLOCKING ENABLED BY DEFAULT.

The reason is simple - those who had good connections looked at the sample provided for 720p and thought "THIS IS WORTH SUPPORTING!", and they paid hard-earned money on it......... then you disabled that in the player, and we all felt ripped off. In the name of whatever deity you believe in, PLEASE enable video smoothing and deblocking. We paid for quality, and it seems stupid to be forced to have to enable that feature by ourselves. Quality should just BE there. Let those on lesser machines tone THEIR settings down, much like Crysis and the latest 3D games.



It should be back on by default. Let me know if it's not.


homerpez wrote:

#3: "Pervy Sage" needs to go. This is representative of all "excessively translated" subtitles on CrunchyRoll. There's a bit of fun (and education) in leaving certain Japanese phrases intact. Like "Ero-Sennin" (perverted sage). Series like Naruto and Gintama have elements that are unique to Japanese culture and just sound more authentic if you DON'T translate them to base English. They can be explained elsewhere, but to remove all Japanese elements, sometimes, just makes an anime less fun, and more stupid-sounding. This is fan's main complaint with dubbed anime. Instead of "Lord", "-Sama" would be just fine. It would pay for CR and the companies producing this stuff to pay attention to this. Cultural references in Gintama, especially, would be a plus.



The subtitles for Naruto are translated by Viz, who does not give CR the right to modify them. These over-translated names and phrases are probably because they are trying to appeal to the more mainstream crowd of Hulu and Joost (to whom Viz is supplying the videos and subtitles).


homerpez wrote:

#5: Again with the subs, and player... I've noticed while watching some Ginatama episodes (131 about) that the English Subs don't even load by default. They have to be manually selected... what a pain! Little things like this need to be worked out, because they generally don't happen with CR's main competition (free, totally illegal fansubs).



Should be fixed now.
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Posted 1/9/09
Please don't leave words untranslated. I paid for an English translations not some weeaboo subs. If you really need it to 'sound authentic' learn the rest of the language.
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Posted 1/9/09 , edited 1/9/09

chris wrote:

It should be back on by default. Let me know if it's not.



I can confirm that Video Smoothing/Deblocking IS enabled by default (THANK YOU!!!!!) and that English subs are now coming on by default on Ginama (also, THANK YOU!!!!)


chris wrote:

The subtitles for Naruto are translated by Viz, who does not give CR the right to modify them. These over-translated names and phrases are probably because they are trying to appeal to the more mainstream crowd of Hulu and Joost (to whom Viz is supplying the videos and subtitles).



This is the problem I fear... Viz COMPLETELY devastated Naruto for the U.S. audience (and all English-speakers I assume). Terrible voice-acting, and the over-translation I refer to, where it may be technically correct, or an approximation of what the term is in English - but also something NOBODY on Earth actually says. It comes off sounding stupid, and in turn, makes the show itself seem stupid.

"Pervy Sage" is exhibit A. I've heard people say "perverted", "sick", "twisted", "horny" etc etc... never once have I heard someone say "Pervy" in my life. Unless this is common in Canada or the UK... but even so... even to say "Pervert" or "Perverted" would make more logical sense. "Odd Jobs Gin" is another one, though a lesser crime. I don't know.. I guess I will have to suffer through it.

At least there's no "Believe it!" every time Naruto says "Dattebayo!". THANK YOU THANK YOU THANK YOU for that one, Viz.

I do believe that cultural references in Gintama would be a godsend. It's a very Japan-centric anime, with tons of references that anyone NOT growing up in Japan would simply not get. In fact, it's "out there" even for Japanese people, I would think (kind of like Rocky and Bullwinkle was in the 60's... writing way over the heads of the target audience) This is where fansubs like Rumbel blow CR away... they explain some of the obscure references, so you at least understand the joke.

Maybe this could be done somewhere in between what Rumbel does (explaining everything even mildly obscure, and every play on symbols or words) and what CR viewers have now, which is nothing...

Buffering is still an issue for me... definitely a must for 720p, just to overcome fluctuations in demand. I think most people would be content even if they had to pause and let it buffer for a bit, if it meant they could sit comfy and watch the show all the way through without it freezing in the middle. The "on-demand" nature the streams seem to take on once they went encrypted simply doesn't function.

All in all, I appreciate the efforts. I don't feel "warm and fuzzy" about my purchase yet though. Frankly, so far, I'm getting what companies have always offered fans - an inferior product done "their way" instead of ours. But at least it's legally legit.

Keep up the work, CR, and hopefully things improve nicely.
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Posted 1/9/09
You just wrote everything that was in mind , I totally agree with you. The subs in gintama need to be like rumbel sub , if only they can hire them or make it the way they do it.
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Posted 1/9/09
homerpez has good points in here. People at VIZ (and related) should read what this experienced person and viewer has to say. I couldn't say better myself. But yes, things come with time.

Thanks CR.
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Posted 1/9/09

Queops wrote:

homerpez has good points in here. People at VIZ (and related) should read what this experienced person and viewer has to say. I couldn't say better myself. But yes, things come with time.

Thanks CR.


CR can certainly offer feedback to Viz and whoever is doing their translating about the translation quality, but they are not required to listen. I guess if everybody starts complaining to Viz on January 15th when they do the general launch, they might listen.
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Posted 1/9/09 , edited 1/9/09

chris wrote:


Queops wrote:

homerpez has good points in here. People at VIZ (and related) should read what this experienced person and viewer has to say. I couldn't say better myself. But yes, things come with time.

Thanks CR.


CR can certainly offer feedback to Viz and whoever is doing their translating about the translation quality, but they are not required to listen. I guess if everybody starts complaining to Viz on January 15th when they do the general launch, they might listen.

In addition to not being able to alter Viz's subs, are user-uploaded(user-created) subs blocked for Naruto, also?
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Posted 1/9/09
I'm worried about the bandwidth if this is just the first week and only the Anime Memberships and already it's this bad. More people might come here over hulu if crunchyroll plays less ads during the actual video. I don't know how many people paid for Anime Memberships, but if we all can cause this much trouble in one day...

I just want to be able to see my show when I was promised for the price I paid and with the quality I was promised. It would have been nice if this were a "free trial" week where you worked out the kinks instead of having us beta test it for you, and it would have been nice to have an episode preview so we knew what kind of subs we were dealing with beforehand, but you can't expect that much in this day and age, I suppose.
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Posted 1/9/09

homerpez wrote:

#2: BUFFERING. If we can't achieve real-time streaming at 720p, then the least we expect is to be able to pause the video, let it load a while, and then watch a stream that's better than our cable box or satellite service (which, when all filters are enabled, it IS.) To have it constantly "on demand' only, paying customers have to suffer through "on-demand" bandwidth, which at this point, means that we get 5 minutes in and everything comes to a dead halt. Not acceptable.

#4: BANDWIDTH. Obviously, the number of slots available to Naruto fans especially, was TOTALLY underestimated. It's no wonder Torrents tried to fill in the gaps. CR servers melted under a superiority of "Well, it SHOULD be able to handle that many people at once........."




those two are also my concerns. I understand that CR are trying to make the videos harder to "steal" but as it is now this sacrifises too much viewing experience.

I joined Cr for 3 things: quality, fast loading speed and player that alows to go back and forth in the video using the bar on the botttom without haing to wait for ages.
Currently the quality on the players that have thenaruto and the other licenced anime is the only thing that is right but the fact that it takes so much loading time and navigating in the video is so slow even at LQ is really horrible.
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Posted 1/10/09

manos1234 wrote:


homerpez wrote:

#2: BUFFERING. If we can't achieve real-time streaming at 720p, then the least we expect is to be able to pause the video, let it load a while, and then watch a stream that's better than our cable box or satellite service (which, when all filters are enabled, it IS.) To have it constantly "on demand' only, paying customers have to suffer through "on-demand" bandwidth, which at this point, means that we get 5 minutes in and everything comes to a dead halt. Not acceptable.

#4: BANDWIDTH. Obviously, the number of slots available to Naruto fans especially, was TOTALLY underestimated. It's no wonder Torrents tried to fill in the gaps. CR servers melted under a superiority of "Well, it SHOULD be able to handle that many people at once........."




those two are also my concerns. I understand that CR are trying to make the videos harder to "steal" but as it is now this sacrifises too much viewing experience.

I joined Cr for 3 things: quality, fast loading speed and player that alows to go back and forth in the video using the bar on the botttom without haing to wait for ages.
Currently the quality on the players that have thenaruto and the other licenced anime is the only thing that is right but the fact that it takes so much loading time and navigating in the video is so slow even at LQ is really horrible.

As far as #2 goes, I don't mind dealing with the on-demand streams if they're actually succeeding in preventing people from stealing the episodes, and the vids aren't too difficult to watch for people with slower(but still hi-speed) connections.

However, if people are still managing to steal/download the streams and it's nearly impossible for members with hi-speed connections to view them, I would hope that CR is quickly taking steps to improve the service.
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Posted 1/10/09
Then you agree that they should find a way to keep their streams safe from stealing without ruining the viewing experience to us paying members. If the players for naruto etc stay like they are now I will really regret paying a year of subscription
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Posted 1/10/09 , edited 1/10/09
Checking in Saturday, Jan 10, 2009.

Buffering now seems to be active again... but still not effectively. Still starts and stops randomly, and buffer only seems to go so far... not far enough.

Whatever changes were made to the video player now make the controls not disappear when in full screen (they used to fade out after a number of seconds).

I don't know why, but the video quality, for whatever reason, has also taken a nosedive, even since yesterday.. Maybe it's the different machine (going into my HDTV this time) but now I'm noticing interlace lines and ghosting in both Naruto and Gintama, 480p and 720p. Not only that, but they now seem to play "choppy" (almost like it's 15fps and dropping the rest... very stuttery, and this is on a Core 2 Duo with 2GB ram on it). Played with he video smoothing and deblocking, and neither makes any difference in speed.

The interlacing and ghosting are only on CR. I downloaded the last Dattebayo fansub for comparison, and there were neither of these things going on. My girlfriend and I ended up watching that Naruto 91 instead of CR's that I'm paying for.

I can only say that before the simulcasts started, and especially before the encryption started (which, in spectacular fashion, has been shown to be TOTALLY pointless)... things weren't this bad. Especially with the video quality... it's like they're not even trying. Almost like "we got the sucker's money, so from now on it doesn't matter what we do".

Keep trying, CR. there is a VERY long way yet to go.
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Posted 1/10/09
Back again.. sorry if this has been brought up elsewhere, but I think I made an observation...

The "simulcast" episodes (Gintama 139 and Naruto 91) seem to be just total crap (the effects and problems I mentioned above). The "catalog" episodes (everything else in other words) seem to be better, and not show as many problems...

Back Catalog eps seems to even have better color, no stuttering or anything. In contrast, simulcasts are like someone plugged in a VCR just so they could spit it out faster. Has this been discussed with TV Tokyo, etc? If the price of seeing it 1 hour later is crappy quality, then maybe it should be a day @ GREAT quality. I'd be fine with that personally.

The vid quality on the catalog stuff shows that it can be done, and the quality on the simulcasts shows that they may not want to...
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Posted 1/10/09
no #2 is my main concern right now
my internet speed is only average and considering the distance between my location and the server .. there will definitely be some drop in the internet speed
so there will be lagging
all this time i've been pausing the video and let it loads till the end before watching it
now this on demand streams is really pissing me off coz i have to watch the videos stuck every minute
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