How to cancel membership?
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36 / M
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Posted 3/4/09
Hi all,

I've sign up the free 14 days trial membership recently, now I want to cancel it but was unable to.
It always prompt "Error in form, no name given!" when i click the submit button.

Do anyone know how I may be able to cancel my membership?
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25 / M / London
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Posted 3/4/09
Why would you want to cancel a trial membership?
Ghost Moderator
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27 / Norway
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Posted 3/4/09
Personal thread ~

Just ask in the General Help thread.

And if it is Trial, why cancel? Doesn't cost you anything.
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36 / M
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Posted 3/4/09
Because they will auto bill once the trial ends. no notification needed.
That was what the bank inform me.

The main reason is that I'm unable to view all videos due to different region.
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36 / M
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Posted 3/4/09
The day i signed up, the bank called to verify saying that crunchyroll has reserved the amount, so after 14 days if not cancelled, I'll be billed.
Since i can't cancel now, I'm worried I'll be billed once the deadline is up!
Ghost Moderator
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27 / Norway
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Posted 3/4/09
I suggest you contact a moderator.
Posted 3/4/09

chaoz80 wrote:

The day i signed up, the bank called to verify saying that crunchyroll has reserved the amount, so after 14 days if not cancelled, I'll be billed.
Since i can't cancel now, I'm worried I'll be billed once the deadline is up!


Eh, I understand your concern. Try to un-subscribe again. And try to do it on a different browser? If all of this doesn't work, then I highly suggest that you contact an admin such as BasouKazuma, or email Support at crunchryoll.com before it's too late.
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www.crunchyroll.com
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Posted 3/4/09
CR mods aren't that around much anymore, but your best luck is BK and Edsamac.
Posted 3/4/09
sleep w/ a mod. lol

j/k joke
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25 / M / Cavite, Philippines
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Posted 3/4/09
OMG, its a good thing that I didn't take the 12 day trial.... :sweatingbullets:

BTW I found this fine print on the email:

If you would like to continue your Anime Membership, you may cancel at any time during the free trial period. To cancel, simply visit your Account Settings page upon logging in and click the "Cancel Renewal" button. Contact support if you have any further questions about this program.

Hope this helps.
Posted 3/4/09
Hehe I Knew That It Was A Lowlife Trick From That Motherfucker Shinji ^___^
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21 / M / UK
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Posted 3/4/09
Ah that, was gonna do it, but needed to use credit cards and stuff which I have not yet got.. Contact one of the mods better yet shinji~
Posted 3/4/09

chaoz80 wrote:

Hi all,

I've sign up the free 14 days trial membership recently, now I want to cancel it but was unable to.
It always prompt "Error in form, no name given!" when i click the submit button.

Do anyone know how I may be able to cancel my membership?


Please message BasouKazuma about this. He is an admin and can deal with issues like these.
In future please post in the Site Support thread instead.

~locked
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