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Video Stream Lag/Stuttering on some shows
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44 / M / PA.
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Posted 2/7/10 , edited 2/7/10
Strange how the stuttering thing is affecting more users than not. And that aliasing issue... I never get that, no matter what show or res I chose, not a single jaggy from 720 to SD.

It's odd how people's viewing experiences here differ but when we head on over to any other media site... no problems. Heck, when CR was in it's yesteryear stage the video playback was smooth-as-silk. And by yesteryear I mean prior to selling-out and going "official"

But, that's neither here nor there. The thing is, the player just needs some help to work with people that have different CPU speeds, different OS's, different browsers, different internet speeds, yadda-yadda and blah-blah. But the fact remains is that you only see people having this issue here.
Ronin
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30 / M / California
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Posted 2/11/10

Endosanity wrote:

Strange how the stuttering thing is affecting more users than not. And that aliasing issue... I never get that, no matter what show or res I chose, not a single jaggy from 720 to SD.

It's odd how people's viewing experiences here differ but when we head on over to any other media site... no problems. Heck, when CR was in it's yesteryear stage the video playback was smooth-as-silk. And by yesteryear I mean prior to selling-out and going "official"

But, that's neither here nor there. The thing is, the player just needs some help to work with people that have different CPU speeds, different OS's, different browsers, different internet speeds, yadda-yadda and blah-blah. But the fact remains is that you only see people having this issue here.


Your problem may be due to having Subtitle Smoothing enabled since that's a big resource hog. Right click on the player and click "Disable Subtitle Smoothing" unless it's already disabled. The subtitles look fine without smoothing anyway when you're playing 720P videos. Smoothing is only necessary when viewing the show in fullscreen and when the video's resolution is much lower than the monitor's resolution.

So for example, I watch the 720P videos on a 1080P monitor and the subtitles look fine in fullscreen without smoothing since the text is only being zoomed in a little bit but the subtitles on SD videos look a bit pixelated in fullscreen mode since the player is just zooming in on the small text. In the latter case, I would suggest Subtitle Smoothing.
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44 / M / PA.
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Posted 2/12/10 , edited 2/12/10

BasouKazuma wrote:

Your problem may be due to having Subtitle Smoothing enabled since that's a big resource hog. Right click on the player and click "Disable Subtitle Smoothing" unless it's already disabled. The subtitles look fine without smoothing anyway when you're playing 720P videos. Smoothing is only necessary when viewing the show in fullscreen and when the video's resolution is much lower than the monitor's resolution.

So for example, I watch the 720P videos on a 1080P monitor and the subtitles look fine in fullscreen without smoothing since the text is only being zoomed in a little bit but the subtitles on SD videos look a bit pixelated in fullscreen mode since the player is just zooming in on the small text. In the latter case, I would suggest Subtitle Smoothing.


No dice man, same thing no matter what option I choose. I even get the same effect if I stream a CR video through Anime News Network... chugga-chugga. Yet, everyone else's videos there are just fine whether it's a YouTube, Joost, Hulu, FUNimation, or ANN exclusive host... playback is uber smooth without a single hitch.

I've even read a couple other forums where people run into this with CR and so far no one has come across a solution.

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42 / M / somewhere
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Posted 2/15/10

Endosanity wrote:

Strange how the stuttering thing is affecting more users than not. And that aliasing issue... I never get that, no matter what show or res I chose, not a single jaggy from 720 to SD.

It's odd how people's viewing experiences here differ but when we head on over to any other media site... no problems. Heck, when CR was in it's yesteryear stage the video playback was smooth-as-silk. And by yesteryear I mean prior to selling-out and going "official"

But, that's neither here nor there. The thing is, the player just needs some help to work with people that have different CPU speeds, different OS's, different browsers, different internet speeds, yadda-yadda and blah-blah. But the fact remains is that you only see people having this issue here.


yeah crunchyroll ran a lot better when it was rogue. This was a waste of money buying a year subscription. Videos are almost unwatchable because of this problem. Guess I will just go back to fansubs
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44 / M / PA.
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Posted 2/15/10 , edited 2/15/10

zeroryoko1974 wrote:

yeah crunchyroll ran a lot better when it was rogue. This was a waste of money buying a year subscription. Videos are almost unwatchable because of this problem. Guess I will just go back to fansubs


True... true.

If I woulda known premium playback was just as bad as the free playback then I could have waited an extra week before an episode changes to a free stream and saved some cash.

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Posted 3/20/10
thanks the dis subtile smoothing worked for me
Tiarny 
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Posted 3/22/10
Hello, this is my first post on these forums and I'm sad to say I'm also suffering from this same problem! It started a while back for me, and I barely noticed it at first, but has appeared to get progressively worse over time. A few weeks back, 720p shows became basically unwatchable as the stuttering during scenes of high movement became unbearable. I thought it was my connection at first, but letting the videos buffering for a good while before watching didn't help, and now even then 480p videos have became almost unwatchable due to the stuttering increasing in them too.

I've tested out various other sites that use Flash to stream video content, such as YouTube and the iPlayer and both of them are running perfectly smooth, even with HD content. I've also tried running the site in FireFox, IE and Chrome, clearing all the cache, reinstalling Flash Player, and trying it on Flash Player 10 Beta 3 too, and none of that has seemed to solved my problem. I also have Subtitle Smoothing and Video Smoothing off.

I have no problems watching content using the iPhone Crunchyroll App and episodes that I find unwatchable at my PC are running perfectly smooth on that, so that appears to rule out my connection as being the issue.

I have been a Crunchyroll Premium member since Day 1, and until recently I've had no problems with the service. I'm no technical expert, but could an update to the Crunchyroll flash video player be causing these issues?
56162 cr points
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58 / M / Northern California
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Posted 3/23/10
I've been seeing this issue of stuttering as well. It's worse on the Acer Aspire Revo HTPC running Flash 10.1 beta (necessary because the hardware acceleration on this box is needed to play video smoothly) but I see it on my workhorse quad-core system as well, particularly during pans. My connection speed is good, and I've tried this as late as 2am so I don't think network congestion is the issue in every case.

I'd be curious to know how large the buffer is on the CR player vs. other Flash streaming sites that I have no issues with.

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26 / M
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Posted 4/8/10
Sorry if this is sort of a bump to an old thread, but I just received my free (CR Points) subscription for an Anime account and all 480P and 720P videos are working extremely bumpy for me. I can't play an episode of any show for 10 seconds without it stuck in a buffering stream of rocks. I've followed any advice previous posters have offered here and it's to no avail.

The only fix I have found is to simply pause the video at the beginning and wait roughly half an hour for the entire video to buffer before I play. It's quite annoying sadly. I was wondering if there is any other solution?

I run a virtually brand new Acer Aspire 5532 Laptop with Windows 7. Firefox is my primary browser and Flash Player is up to date. It's sad to see the HD screen being wasted on SD quality.
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