Buffering!
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30 / M / Canada
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Posted 2/1/10 , edited 7/31/16
Request: Show us how much of the video has been buffered

Before the new video player was put up we could see how much of the video was buffered. Why this was removed makes no sense. Seeing how much video is buffered doesn't help piracy, so it makes no sense why it was removed. By removing it it only frustrates users.

Personally I don't mind waiting 10+ minutes because servers are slow or overloaded, but if you don't know how much video has been buffered you don't know how long to wait.

After watching Fairy Tail fine with no issues I then proceed to watch Sora no Woto and the video starts pausing. Obviously not enough video is buffered so I pause it for 5 minutes before continuing. I don't even get to the end of the opening song before it starts pausing again. I'm not even frustrated that it was going to slow that 5 minutes didn't even get past an opening. The frustrating thing is not knowing what's going on. Did the buffering stop? Was it really going slow? Who knows.

If a site is streaming video it's almost guaranteed that it'll show the progress of video buffering. I hope I can get a response to this because it's getting more and more frustrating by not being able to get the information needed.
Ronin
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Posted 2/3/10

alamarco wrote:

Request: Show us how much of the video has been buffered

Before the new video player was put up we could see how much of the video was buffered. Why this was removed makes no sense. Seeing how much video is buffered doesn't help piracy, so it makes no sense why it was removed. By removing it it only frustrates users.

Personally I don't mind waiting 10+ minutes because servers are slow or overloaded, but if you don't know how much video has been buffered you don't know how long to wait.

After watching Fairy Tail fine with no issues I then proceed to watch Sora no Woto and the video starts pausing. Obviously not enough video is buffered so I pause it for 5 minutes before continuing. I don't even get to the end of the opening song before it starts pausing again. I'm not even frustrated that it was going to slow that 5 minutes didn't even get past an opening. The frustrating thing is not knowing what's going on. Did the buffering stop? Was it really going slow? Who knows.

If a site is streaming video it's almost guaranteed that it'll show the progress of video buffering. I hope I can get a response to this because it's getting more and more frustrating by not being able to get the information needed.


I can see if something can be added in to at least notify the user of what percentage has buffered but the problems you are experiencing would most likely be due to connection/speed problems with your network. In order to potentially quell the issues, you should do the following the next time you experience problems:

Go to these 2 pages, run both tests separately and link to the results.
http://www.speedtest.net/
http://www.pingtest.net/

Then follow the applicable instructions in the spoiler to run some further tests and paste the results.


Then I can check it out and see what's up.
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Posted 2/4/10
Thanks for the reply, I appreciate putting in a word for a visual of how much video has been buffered.

My speedtests are always fine and just seconds before watching Sora No Woto I was watching Fairy Tail in 720p quality with no problems. Whether the two shows are on different servers I do not know, but that would make the most sense as to why one 720p video works fine and the next doesn't.

I'll probably be watching more tomorrow so I'll post some speedtests, pings, and traceroutes tomorrow if I experience problems again.

I still hope a visual will be implemented though.
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Posted 2/6/10
I'm having the same issues most of the time I can play just fine but tonight I'm trying to watch the latest letter bee and it pauses every few seconds if I pause and let it buffer for 3-4 minutes it pauses in just over a minute I've run speedtest and have gotten just over 14mb/s and know I can sustain over 5mb/s and 22ms ping. Crunchyroll is the ONLY site I have this much trouble watching video on. youtube HD hulu HD and netflix 3.5 mb feeds NEVER have buffering problems for me. I'm running the latest flash and have a pretty darn speedy gaming rig (overclocked Phenom 2 450 at 3.4 ghz and nvidia gtx 275)

I run 1 resident virus scanner (Avast) and run 2 NON-RESIDENT virus scanners (AVG and Microsoft security essentials) once weekly. and haven't had a virus in the last 4 years (and nothing that was an actual infection in the last 10 years)

so PLEASE don't try to tell us it's the users fault when all other streaming sites seem to be no problem for most users.
Ronin
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Posted 2/7/10

rokubungi-g wrote:

I'm having the same issues most of the time I can play just fine but tonight I'm trying to watch the latest letter bee and it pauses every few seconds if I pause and let it buffer for 3-4 minutes it pauses in just over a minute I've run speedtest and have gotten just over 14mb/s and know I can sustain over 5mb/s and 22ms ping. Crunchyroll is the ONLY site I have this much trouble watching video on. youtube HD hulu HD and netflix 3.5 mb feeds NEVER have buffering problems for me. I'm running the latest flash and have a pretty darn speedy gaming rig (overclocked Phenom 2 450 at 3.4 ghz and nvidia gtx 275)

I run 1 resident virus scanner (Avast) and run 2 NON-RESIDENT virus scanners (AVG and Microsoft security essentials) once weekly. and haven't had a virus in the last 4 years (and nothing that was an actual infection in the last 10 years)

so PLEASE don't try to tell us it's the users fault when all other streaming sites seem to be no problem for most users.


Never said it's the users fault but it's most likely not our fault either, the problem is usually with internet routing which ISPs have to deal with. We utilize servers all over the world so the likelihood for a person or group of people to experience routing issues is much higher.

To see if you have a routing issue, you need to follow the steps in the spoiler the next time you experience this problem and paste the results for us:


If you do have a routing issue, I can potentially help you circumvent it by having your switch your DNS to force your computer to stream from a different server in a different network path.
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