I am a premium member (paid for it for 1 year in full 1-4-2010) but Crunchyroll refuse to give me access
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Posted 2/19/10
User name: macharalva
Order no.: A071781879

I paid and Crunchyroll completed transaction last 1-04-2010 for a premium All-Access Membership for $69.95. Today I logged in and when I went to my account, I lost my star and said I need to upgrade, what is going on here. I paid and I expect when I log in to access what I paid for. I do not log in often because I work so when I have time to log in/relax I expect no problem or issues. This is the 2nd time this year that I have issues w/ Crunchyroll. I look forward to a prompt reply and someone to correct this mistake. I want the All-Access anime-drama membership I paid for!

Thanks.

77078 cr points
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Posted 2/19/10
Excellent! Quick and prompt response (approx. 2H) Thanks.
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