Won't let me watch drama videos
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Posted 4/10/10
I'm trying to watch:
http://www.crunchyroll.com/media-509156/adventures-in-voice-acting-2/

However, it won't let me. It just shows "Get your free trial to watch the full episode now!" when I try to watch the video. I have a All Access member trail. Any advice on what is going wrong?
Ronin
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Posted 4/10/10

NeonAmber wrote:

I'm trying to watch:
http://www.crunchyroll.com/media-509156/adventures-in-voice-acting-2/

However, it won't let me. It just shows "Get your free trial to watch the full episode now!" when I try to watch the video. I have a All Access member trail. Any advice on what is going wrong?


Only Episode 1 is supposed to be available to stream, the others were available to download but we are in the process of removing the download feature. So this whole thing should be fixed around May 1st so that it's not confusing.
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Posted 4/18/10
I am having the same problem trying to watch one of the drama. It said certain episode are available only to Drama membership. Can i just go ahead and get the membership started instead of the trial cause apparently the trial thing doesn't work.
Ronin
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Posted 4/19/10 , edited 4/19/10

sylviahom wrote:

I am having the same problem trying to watch one of the drama. It said certain episode are available only to Drama membership. Can i just go ahead and get the membership started instead of the trial cause apparently the trial thing doesn't work.


I see that you're currently on a Free Trial of Anime Membership which is why you can't watch Drama videos. What you'll need to do is cancel your Free Trial by going to your Account Settings - Status page and clicking the "Cancel Free Trial" link.
https://www.crunchyroll.com/acct?action=status

Once you successfully cancel it, you can then purchase the desired Drama Membership package.
http://www.crunchyroll.com/premium_pick_plan?membership=drama
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