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how to cancel subscription
4010 cr points
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24 / M / Anchorage, Alaska
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Posted 12/25/11
I need to cancel my membership, however I can't seem to cancel it. It says it's prepaid... but since the active membership isn't over yet, is there any way i can get that refunded(the prepaid)?

if not can you please just disable my membership from renewing??

thank you so much.
31141 cr points
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103
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Posted 1/3/12
Yeah, I'm a little confused as to why they cancel your premium subscription immediately if you choose to do so before the next billing period. I don't have a lot of free time these days, which is why I made sure to cancel it before it renewed. Even so, I would have appreciated to at least have the option of using my membership during the remainder of the time that I paid for, even if I ultimately didn't end up having the time to do so.

Seems to me like it shouldn't be very difficult for these folks to set it up so that you can continue to use your premium membership until the start of the next billing period. Doing it this way only generates ill-will.
2017 cr points
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41 / M
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Posted 1/5/12
If you signed up with Paypal you cancel it there under your "history" selection. When I go to my account on this site it offers a way to cancel my trial but I'm not sure if that would just charge me or if it's there on paid subscriptions. It's a red link above my premium status.
22 cr points
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25 / M / pomona Ca,
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Posted 3/15/12
hey so im being charged for being on the 14 day trial? so how do i stop that. or better yet said can you cancel my trial and account? i mean it over drafted me
Bjaker 
51785 cr points
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36 / M / San Francisco
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Posted 3/15/12

XXXkibaXXX wrote:

hey so im being charged for being on the 14 day trial? so how do i stop that. or better yet said can you cancel my trial and account? i mean it over drafted me :(


I don't see the 2 week trial under this user ID.
Please use the 'Contact Us' link at the bottom of the page to get ahold of me via Email so I can assist with this.

Closing and locking this thread.
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