Advertisement + Sound = Angry
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Posted 7/1/10
Okay. I'm a paying member. If you throw a nearly full screen advertisement at me on the front page with video and worse yet, sound, I'm going to be less than happy.

I am NOT paying for the privilege of being used to increase your ad revenue. I am paying to watch certain shows. I will tolerate a few small advertisements, not because I like them, just because I'm lazy and taking action or complaining takes effort.

However every advertisement you force upon me makes me angry. Your front page just expanded into a large ugly DDO advertisement and started playing music loudly. Worse yet, after I hit the close button on said advertisement it reopened itself several seconds later.


On that note, why am I seeing ANY advertisements at all? How is that acceptable?
Ronin
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Posted 7/2/10
Premium Membership doesn't disable promotional front-page takeover ads, as is stated on the Premium Comparison page:
http://www.crunchyroll.com/premium_comparison


You will not see any display ads except for direct sponsorships, which include front-page takeovers and integrated promotions. Premium Members will never see video advertisements for the videos in their section.


Though, the video should only play with sound if you click to expand it. If you never click on it, there won't be any sound. So what browser are you using?
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Posted 7/4/10 , edited 7/4/10
It expands by itself, repeatedly. And plays sound, loudly. I'm using Google Chrome. Well actually a variant of Chromium, but the same behavior occurs with Chrome. Yes I tested it. Yes I tested it on multiple computers.



Yes, I am aware of that particular fine print on the premium subscriptions. I especially like how the all-access subscription is Advertisements: None*
*Except for the ones we feel like throwing at you

Which in practical terms is currently identical to the other two premium subscriptions. Which makes sense, except you make it sound different.
Ronin
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Posted 7/4/10
I think there's a hover-over attribute so if you have your mouse over the banner for 3 seconds, the video expands. I guess I can see if that attribute can be removed.
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Posted 7/5/10
Your right, that appears to trigger it. It seems possible that I trigger it that way by keeping the mouse near the middle of the screen.

It would be awesome if you could get that changed. Otherwise I suppose I can look into a user script to remove it, but that would only help me.

It's funny, the large side bars/background advertising never bothered me much until I got hit with video and sound. Then I just got angry.
Kiki's Customer Support Service
Kiki 
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Posted 6/7/13
We revamped the forums. All the old site/support threads will be locked.

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